SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville Event Photos

employee receiving an award

July Employee of the Month

Congratulations to our July Employee of the Month, Kody! Thank you for your hard work and dedication to our team each day! You make all the difference!

employee receiving an award

June Employee of the Month

Join us in congratulating Ryan, our June Employee of the Month! We appreciate all the hard work she puts in daily and are proud she is part of our SERVPRO family! Way to go Ryan!

two employees shaking hands on a green Employee of the month background

Bryan Green Employee of the Month

Rocky Glenn congratulates, Employee of the Month, Bryan Green!! Thank you for your excellent work, Bryan!

SERVPRO team members holding tutu skirts and superman capes at children's hosipital

SERVPRO Donates Ballerina Tutu Skirts and Superman Capes to East Tennessee Children's Hospital

The East Tennessee Children's Hospital has a special place in SERVPRO & the Greenway's hearts. We paid tribute this holiday season by donating ballerina tutu skirts and superman capes.

Matt C. Schaefer, president, and CEO of the hospital (3rd from left).

Thank you for everything you do for our community.

Photo showing SERVPRO employee of the month

October's Employee of the Month

Congratulations, Bryan Green, on your Employee of the month status!! You are the best!!  Our customers consistently provide 5 Star Reviews to recognize your work!!

SERVPRO techs holding equipment; local SERVPRO info at bottom

SERVPRO Earns Hometown Favorite Award

Thank you Loudon County for voting us HOMETOWN FAVORITE!!

Man holding handprint picture standing with woman on one side and man on the other

Meet Our Employee of the Year

We are proud to recognize Jason Miller as the 2020 Employee of the Year! Jason was recognized for his continued pursuit of excellence. He is holding his virtual handprint which will be displayed on our history wall. Pictured with Jason are Tammy Roberts and SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville owner, John Greenway.

Congratulations, Jason, on a job well done!

fireman and SERVPRO techs looking at fire equipment. Fireman is in gear

Rural Metro Station #28 Teaches SERVPRO About Their Equipment

Have you ever wondered about the equipment firefighters use to fight fires and save lives? We recently had the privilege of spending time with the fire-fighting team of Rural Metro Station #28. While there, we learned about the equipment and even got to wear some gear. Thank you to our first responders. You are appreciated!

Picture of baby and description of how East Tennessee Children's Hospital helped

SERVPRO Says Thank You to East Tennessee Children's Hospital

We love giving back to the community, and sometimes it is very personal. This year, SERVPRO owners John and Kristina Greenway's grandchild experienced some significant issues after birth. The hospital staff went above and beyond and helped heal their precious little one.

Children's Hospital works hard every day to give hope and healing to countless families, and they gave our family the greatest gift of all this year. It brings us great joy and thanksgiving to make a donation to them on behalf of our clients and employees. We feel nothing but gratitude.

SERVPRO team members sitting at table eating breakfast

SERVPRO Honors Veterans

We have many team members who have served our country. We hosted a breakfast in their honor on Veteran's Day. Thank you to all of the veterans who have served.  We appreciate you!

collage of three photos showing employees of the month being congratulated

SERVPRO Congratulates the Employees of the Month and Year

We are excited to honor some of our employees for their outstanding service! Meredith, top center photo, and Casin, bottom right photo, are the employees of the month for October. The bottom left shows our employee of the year, Nick. Congratulations on a job well done!

male and female dressed up as farmers

SERVPRO Owners Get into the Halloween Spirit

Can you tell we love Halloween around here?
Our SERVPRO team wishes you all a happy and safe Halloween weekend!

Male in a blue shirt moving wood into a crate

SERVPRO Participates in Sleep in Heavenly Peace

SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville Volunteers for BOMA Build Day. Over 30 beds were built for Sleep in Heavenly Peace, an organization of volunteers dedicated to building, assembling and delivering bunk beds to children in need.

Three firemen and SERVPRO team member

SERVPRO Recognizes Firefighters

We recently had the opportunity to honor our local firefighters. They serve our community, and we are thankful for their service, courage, commitment, and sacrifices. To our first responders - we appreciate you!

People in blue shirts sitting at wood desks

Knoxville Fire Training Academy

D.J. Cochran, Metro Knoxville Fire Department, Sean Greenway and Tammy Roberts of SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville congratulate the candidates as they begin their journey with the Knoxville Fire Training Academy. This will be one of the most challenging experiences, both mentally and physically, they will ever face. It will also be one of the most rewarding experiences of their lifetime. BEST WISHES TO ALL THE CANDIDATES!

Owners plus key employees posing in the warehouse with air movers in the background

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville and Some of Our Incredibles

"We have so many incredible people working to ensure the safety of our community during this crisis. Team members were recognized for their work quality and exemplary performance, following the strictest processes and protocols and sacrificing time with their family to work long hours ensuring the safety of the community. We have an amazing team!! " Remember, we are proud to leave our customers Certified SERVPRO Cleaned!

SERVPRO employees attending weekly meeting.  Sitting around tales while man addresses group

SERVPRO Employees Learn About Servant Leadership

Every Wednesday, we have a company-wide meeting where we discuss relevant topics and participate in continual learning. This week Alex Oaks discussed "Becoming a Servant Leader.'
We look forward to putting these principles into practice.

firefighters climbing stairs at event

Sunshpere 9/11 Memorial Stair Climb Annual Event

The annual 9/11 Memorial Stair Climb Event was held on September 11th at the Sunsphere and we were ecstatic to see so many First Responders show up. Over 230 people climbed the stairs in the Sunsphere to honor the many heroes we lost on 9/11. Thank you to all the firefighters, first responders, military, and ROTC who participated in the event. May we never forget all of the lives lost on September 11th, 2001.

Six people male and female standing behind a podium with a microphone.

The 2019 Knoxville Stair Climb

The 2019 Knoxville Stair Climb was a huge success because of people like Knox County Mayor Glenn Jacobs, Knoxville Fire Department Chief Stan Sharp, Knoxville Mayor Madeline Rogero, Stair Climb Chairman Eddie Mannis, Rural Metro Captain Jeff Bagwell, and Knoxville Fire Department Deputy Chief Mark Morris. Our team appreciates the support!

Farewell Breakfast for Tim Visser

After six years with SERVPRO, Tim Visser, production manager,  is taking job in Michigan to be closer to his family. The production crew cooked Tim's favorite breakfast, steak and eggs, at a farewell breakfast. All 33 employees attended.

Tim, we will miss you and wish you the best for the future!

Community Associations Institute Meeting Presentation

The advantages of having a SERVPRO Emergency Ready Plan profile were shared last week by SERVPRO Account Manager, Jason Miller, at the Community Associations Institute meeting.

Having an ERP is beneficial in the event that your property suffers damage from a natural disaster. The Emergency Ready Plan contains essential information about your business, key contacts, and where your emergency shut-offs are located. Putting together an ERP is free! Call us today to get yours. (865) 862-8907

Knoxville National Fallen Firefighters Foundation Stair Climb 2018

The 2018 NFFF Knoxville Stair Climb Event is to honor and recognize the firefighters who gave their lives while saving others on September 11, 2001. We pay tribute to all our nation's firefighters who have fallen in the line of duty. This annual fund raiser and rememberance ceremony takes place at the Sunsphere at Worlds Fair Park in Knoxville. All First Responders including firefighters, EMS, police, and military personnel are welcome to particpate. We climb the equilavent of 110 stories of the World Trade Center buildings to signify our understanding and depth of gratitude to the 343 firefighters, 60 police offers, and the 10 EMS who sacrificed their lives so that others may live. This event benefits the FDNY CSU with donations for the families of our fallen heroes, who to this day are affected by the calamity of that day a short 17 years ago. Kristina Greenway, our co-owner, is the event coordinator. Kristina and the rest of the SERVPRO Team will be on-site from before dawn to help set up this American Tribute to Our First Responders. We are proud to honor their memory.

SERVPRO Storm Team Is Ready To Help

The Greenway storm team is traveling to Alexandria, Virginia to assist local homeowners and business owners with recovery from the recent severe storms. The highly trained crew members packed up the SERVPRO fleet and headed out at 6 AM in the morning. Team member including Casin, Kody, Zedebekiah and Joshua will meet Sean,who is already onsite helping those in need. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is always ready to help. 

The SERVPRO Storm Team Shared Experiences

Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville franchise was asked to share some recent storm experiences we have encountered with our fellow franchisees. We are proud to be an integral part of SERVPRO Disaster Recovery Teams and have many tales to tell. The logistics of helping out our distant neighbors in Daytona Beach after Hurricane Matthew, Super Storm Sandy in New York, and Hurricane Harvey in Houston encompassed a lot of preparation, experience, and skill. We are pleased to share these efforts to help us all better serve those in need. Kristina L Greenway our VP and owner along with husband John firmly believes that "Helping others in their time of need is one of life's greatest privileges."

Airboat Adventure

Our team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville are in Orlando, Fl for the SERVPRO convention. Our crew decided it would be fun to go on an airboat adventure. This is a great way to start off our time in Orlando!

Continuing Education Class on August 31, 2018


SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is sponsoring a 4 credit hour Continuing Education (CE) class on August 31.  The class will be held at the Loudon County Visitor's Bureau at 1075 Hwy 321 in Lenoir City.  The class starts at 8:00 am, but registration begins at 7:30, so please arrive early to give yourself plenty of time to register and eat a good breakfast!

HonorAir Flight Event

Our owner John Greenway was a volunteer this morning at the HonorAir Knoxville Flight #26 event. He was joined by the HonorAir Founder, Eddie Mannis. This organization flies veterans from WWII, Korean War, and Vietnam War to Washington to honor their sacrifice and provide closure. We will be at McGhee Tyson Airport this evening for the 'Welcome Home' Celebration. From our family at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, we thank you for your service and sacrifice.

St Patrick’s Day Parade 2018

Our team had a blast at the recent St. Patrick’s Day Parade in Downtown Knoxville. Over a thousand people were in attendance which made for a fantastic turnout. Marchers, local businesses, and first-responders participated in the parade with us as we made our way across downtown. We love when our local community gets together to celebrate fun holidays. Thank you to everyone who attended!

The Safety Information Challenge Winner

The team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville and our friends at The Dow Chemical Company presented the winner of The Safety Information Challenge their prize. The check for $1000 was given to the lucky winner at The Knoxville Commons. The winner won for promoting preparedness. Congratulations to the winner and enjoy your prize!

Teaching Students About Water, Fire, And Mold Damage

The team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville was recently at The Commons to interact with University of Tennessee students. We were teaching and practicing safety lessons with them regarding residential water, fire, and mold damage. The students also learned more about the restoration industry and our services. We gave out door prizes, and no one could resist playing SERVPRO Jenga! At SERVPRO, we like to share the knowledge we have to help others understand more about water, fire, and mold.

'Breakfast and Learn' with State Farm

Our team had a great time at the 'Breakfast and Learn' with Drew Griggs from State Farm on 'Understanding Water Remediation'. We love being able to learn from and educate other businesses so that we can benefit the local community. Our SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville crew is looking forward to the next networking event in the Knoxville area! 

2017 Annual EIA Conference

Kristina Greenway, VP of SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville attended The Annual EIA Conference & Exposition in Orlando.  The EIA Conference is the source for information on mold identification and remediation, environmental sampling and analysis, indoor air quality, lead-based paint abatement, asbestos management and much more. Attendees enjoyed continuing education presentations from ABIH, ACAC and other certifying bodies. Kristina is CBRM certified. (Certified Bio Recovery Master) Our SERVPRO team is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

2017 ABRA Annual Conference

We are looking forward to celebrating ABRA’s 20th Anniversary at the 2017 ABRA Annual Conference. (American Bio-Recovery Association ) Each year, ABRA member attendees experience the chance to expand their horizons by learning about new and evolving trends in the field.  ABRA believes in providing high quality, creative learning opportunities. The education sessions during this conference allows for immediate and personal interaction with active members and speakers. Attendees have the ability to take an active role in face to face discussions with peers in the industry. Our Vice President Kristina Greenway is CBRM certified. (Certified Bio Recovery Master local SERVPRO team is equipped with the necessary safety apparatus and cleaning products to help transform unhealthy environments back into clean, safe homes and offices.

St. Patrick's Day Parade 2017

Our SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville team recently participated in the St. Patrick's Day parade in Downtown Knoxville. It was an especially festive time for us because it was our first debut as a Large Loss Recovery Team. We are so very proud of this milestone, and we couldn't have done this without our hardworking team members. Thank you to everyone who came out and supported us! We love participating in our local community. 

St. Patrick's Day parade in downtown Knoxville

Our SERVPRO green fleet is ready for the St. Patrick's Day parade in downtown Knoxville. We celebrate East Tennessee’s rich Irish heritage and acknowledge the role Irish immigrants and Americans of Scots-Irish descent have played in the history of Knoxville.  Knox St. Patrick's Parade, LLC is a non-profit and proceeds from the parade will benefit Catholic Charities of East Tennessee and East Tennessee Kidney Foundation. Our local team of restoration experts are always happy to help the local community. 

National Fallen Firefighters Foundation 2017 Coordinators Meeting

Volunteers recently attended the National Fallen Firefighters Foundation 2017 Coordinators Meeting. It was a great opportunity to share information and learn from each other.  The NFFF mission is to honor and remember America's fallen fire heroes, to provide resources to assist their survivors in rebuilding their lives, and work within the Fire Service Community to reduce firefighter deaths and injuries. We continue to support this very important organization. 

Gatlinburg Wildfires Relief Efforts

Jay Miller of the SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville team shared this photo of the donations and relief efforts for the Gatlinburg wildfire victims. Jay and our team are in the area supporting SERVPRO of Sevier, Jefferson & Cocke Counties. We are supplying manpower and assisting in coordinating donations to support our friends and neighbors in their hour of need during this historic wildfire event. Residents impacted by the fire can pick up personal items needed immediately at the following 2 locations … Sevierville Rescue Squad behind Big Daddy's and Huck Finn’s. The local families are in our thoughts and prayers. Below are sources of information regarding the efforts underway to ease the burden.

The residents need our help now.  Please give to Red Cross or 1st Baptist on the Parkway in Gatlinburg. Click for more info For Frequently Asked Questions: Gatlinburg, Pigeon Forge Wildfire Response click here Thank you for your kind support and donations.

Helping Daytona Beach Recover From Hurricane Matthew

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville has responded to the call for help after Hurricane Matthew. Our highly trained team has experience with residential and commercial properties affected by storms and flooding. We can respond quickly to restore your home or business back to pre-storm condition. Sean Greenway our STORM First Responder/Consultant, and his team traveled to Daytona Beach, Florida to help the recovery efforts. Also traveling from our team is Tim Visser our Storm Production Manager, Casin Chandler our Storm Team Leader and Storm Technicians Scott Russo and Andrew Visser.  From Knoxville to Daytona Beach, we are always here to help. 

Knoxville National Fallen Firefighters Foundation Stair Climb

The 2016 NFFF Knoxville Stair Climb event is to honor the 343 firefighters who gave their lives while trying save others on September 11, 2001, and for all other firefighters who have fallen in the line of duty.

First Responders who participate in the event will wear each wear a photo of a fallen firefighter, as they climb the stairs representing 110 stories of the World Trade Center.  

This is a fund raising event.  The donation for First Responders from anywhere who wish to participate is $35, and they will receive a T-Shirt and numbered challenge coin.  

 Kristina Greenway, co-owner, is the event coordinator.  Kristina and the rest of the SERVPRO Team will be on site at the Sunsphere at 5 am the day of the event setting up.

SERVPRO Mob Museum Line Up

When the SERVPRO of Rocky Hill / Sequoyah Hills /South Knoxville Mob came to Las Vegas for the Annual SERVPRO Convention they just couldn't stay out of trouble. The Line Up is book-ended by owners Kristina and John Greenway. The two center perpetrators, ratting on each other, are Sean Greenway and Jason Miller, both alleged SMR's, SERVPRO Marketing Reps. They all got "busted" for impersonating IICRC-Certified Technicians. Their court appearance is pending. Fortunately, this franchise has adequate personnel waiting for your call for any mold, fire, or water damaging event. (865) 862-8907.

SERVPRO Storm Trooper Award

Our SERVPRO Storm Trooper, Casin Chandler, finally met his Mini-Me. He earned his trophy (Award) by surviving a number of storm related disasters from start to finish, not only with the recent storm freeze, but also with Super Storm Sandy and many others throughout his many years of service. We are proud to have this outstanding Crew Chief as part of our SERVPRO of Rocky Hill / Sequoyah Hills /South Knoxville team. Many congrats, Casin.

SERVPRO headed to Houston Floods

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville got the call from an extreme team. They are headed to Houston for the floods; they need a lot of help!

SERVPRO of Rocky Hill and Sunbelt Working Together

SERVPRO of Rocky Hill and Sunbelt working together again to make it “Like it never even happened.” Thank you to Tommy Darnell and Michael Mandrell for understanding how important it is to get here fast, and great job.

Best Team in the Country

"It is literally true that you can succeed best and quickest by helping others succeed" -Napolian Hill

With the best team in the country we are the best equipped to restore our customers' lives, homes, and businesses to normal. When you can choose anyone to remove water damage or smoke damage, choose the team you can trust at SERVPRO of Rocky Hill.

The Clock Never Stops

When our customers and our community seek help the clock never stops for us. You sleep when and where you can to keep going to help others get back to their lives as quickly as possible. Special thanks to our entire SERVPRO of Rocky Hill hero's!

Harsh Winter Storm Event

Restoring customers' lives, homes, and businesses is our greatest privilege. When your life is disrupted count on our team of professionals to get you back to normal quicker. Special thanks to our team members like Rocky Glenn, Casin Chandler, Christy Bohon, Mark Sykes, Tim Visser, and their quality team members working countless hours during this harsh winter storm event.

Water Damage from Freezing Weather

Be mindful of possible water damage due to the recent freezing weather, as well as falling snow and ice from thawing buildings. Stay safe everyone, and remember that we're here 24/7 should you have a water leak due to freezing pipes.