Fire Damage in Rocky Hill Home Gets Expert Fire Damage Restoration from SERVPRO

SERVPRO technicians take every fire damage restoration job they perform in Rocky Hill with the utmost professionalism. The technicians know they are likely dealing with a property owner who still may be in shock from property loss and damage in their Rocky Hill home. This video is from a satisfied Rocky Hill customer that wanted to pass on their experience using SERVPRO for house fire clean-up after their residence burned down just after the New Year.

This Rocky Hill homeowner touched on a crucial part of the fire damage mitigation process, the communication and personal attention from the SERVPRO team. The customer felt like he was heard and communicated with during every step of the fire damage mitigation procedure.

House Fire Clean Up Process in Rocky Hill Homes

After the fire burned down this Rocky Hill property, the homeowner may not have held out home for much to happen in the way of finding items that had the potential for reuse. SERVPRO technicians examine each item in an organized manner to determine the level of fire damage and the restoration possibilities through the many types of cleaning methods and solutions SERVPRO uses.

During this Rocky Hill fire damage mitigation job, SERVPRO techs performed a pack out on some of the furnishings and items in the home. Before the articles get stored, it is common for SERVPRO techs to clean and deodorize them. That way, the items from the Rocky Hill home get securely stored until the fire damage cleanup actions get completed, and when the pieces get brought back into the house, they are already clean and ready for the residents' use.

Keeping Track of Contents Too Damaged for Fire Restoration Services in Rocky Hill

Furnishings and building materials in the Rocky Hill home that needed removal and disposal also get handled with care. SERVPRO technicians carefully document any items in the house that get inspected during the fire damage restoration process. In the case of a table with fire damage that affected the joints beyond the point of restoration or another article in the home that SERVPRO cannot restore, the techs take photos, in some cases video, and a written report gets created for both the homeowner and insurance company. This takes the stress off the Rocky Hill property owner when dealing with filing their fire damage claim with their carrier.

As members of the Rocky Hill community, SERVPRO technicians handle every fire damage restoration service with both professionalism and compassion. As the homeowner stated in the video, he felt treated with respect and professionalism by the techs. It is vital that the Rocky Hill property owner is comfortable with the house fire clean-up process. SERVPRO techs are happy to answer any questions or address any concerns the homeowner has before, during, or after the fire mitigation.

The goal of SERVPRO is always to save homeowners the cost of replacement through their advanced fire damage restoration methods that include inspection, cleaning, and in some cases, outsourcing for repairs as requested by the property owner. SERVPRO makes sure that the property owners always feel informed and have up-to-date information regarding the fire damage mitigation happening in their Rocky Hill home.