SERVPRO is Ready to Perform Knoxville Water Damage Cleanup 24/7

10/23/2020 (Permalink)

SERVPRO customers relax when they know our Team is handling water emergency problems on their Knoxville property.

Receive Emergency-Response Cleanup and Restoration That is Faster to Any Size Disaster When You Call (865) 862-8907

Knoxville, Tennessee, sports a population of over 187,000 and is the third-largest city in the state. The entire Knoxville Metropolitan Statistical Area has a population of over 869,000, according to 2019 data. Not only has this historic area been settled since 1786, but it was also the original capital of Tennessee. The Marble City is home to a myriad of prominent corporations that contribute significantly to American business, including:

• Media giant Discovery, Inc.
• Tombras Group, a multimillion-dollar digital advertising firm.
• Truckstop chain giant Pilot Flying J.
• Multibillion-dollar wholesale grocer The H. T. Hackney Company.

The Queen City of the Mountains is home to many tourist destinations, such as the Sunsphere built for the 1982 World’s Fair, the McClung Museum of Natural History and Culture, and the French Broad River, a popular destination for boating and kayaking. Knoxville is also one of the entry points for the historic Great Smoky Mountains National Park.

Knoxville: A City Built on Restoration

The affectionately-named “Heart of the Valley” is no stranger to rebuilding and revitalization. Knoxville has undergone massive growth from its roots as a manufacturing center into a veritable jewel of Appalachia. In the aftermath of the Civil War, northern investors brought commerce back to the city during Reconstruction. After the Great Depression, Knoxville was restored in part by the creation of the federally-owned Tennessee Valley Authority (TVA), now the largest public power provider in the entire United States.

Much like the resilience inherent to Knoxville itself, SERVPRO is dedicated to helping you bounce back after a disaster occurs. As local franchise Vice President Kristina L. Greenway puts it, "Helping others in their time of need is one of life’s greatest privileges."™

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville: A Locally-Owned and Operated Franchise with a Focus on Family

Your local SERVPRO franchise is owned and operated by people with their own ties to the Knoxville area. President and Vice President John A. Greenway and Kristina L. Greenway are graduates from Roane State Community College and Lincoln Memorial University. Their son, Sean, is a former crew chief currently acting as the Key Account Manager for this franchise location.

John has several Institute of Inspection Cleaning and Restoration Certification (IICRC) approved accreditations related to disaster mitigation, including:

• Water Damage Restoration (WRT)
• Applied Structural Drying (ASD)
• Commercial Drying Specialization (CDS)

Kristina also has extensive training in restoration industry best practices approved by the IICRC, including the following:

• Certified BioRecovery Masters (CBRM) from the American BioRecovery Association
• WRT certification
• Fire and Smoke Remediation (FSRT)
• Advanced Microbial Remediation (AMART)

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is partnered with several local organizations, including Emergency Planning Committees, the Tennessee Association of Plumbing-Heating-Cooling Contractors, the Greater Knoxville Hospitality Association, and the Knoxville Chamber of Commerce.

Whether your family’s residence in Morningside has suffered a pipe leak or your budding startup in an office park on Locust Street requires rapid-response cleanup and structural drying late at night, SERVPRO can return your property to a preloss state.

Water Damage Claims Information for Knoxville Homeowners

Water damage is the most common cause of residential property damage in United States homes today, seconded only by fire damage. Common causes of water damage in Knoxville homes include burst pipes, overflowing water from a neighboring property, and sprinkler system failures. These incidents can lead to such issues as:

• Mold damage, which can have health effects, cause property damage, and create unpleasant odors in the home.
• Warping, cupping, cracking, wood rot, and fungal growth on structural materials.
• The attraction of structural material damaging pests like carpenter ants and termites.

A critical aspect of mitigation and restoration is maintaining a claims filing process that is as streamlined and transparent as possible. It is crucial to ensure that homeowners are well-informed about insurance standards specific to Tennessee.

Knoxville homeowners with questions about their rights are as policyholders, or those who wish to know more about the regulations and laws apply to Tennessee insurance claims can find out more from the Tennessee Department of Insurance. Local public adjusters are also helpful resources for these purposes. Keep in mind that, should you hire a public adjuster, Tennessee state law caps their fees for residential loss claims at 15% of the total loss amount.

The team at SERVPRO is also committed to coordinating with you and ensuring that you stay in the loop regarding cleanup and restoration. Technicians can aid in the documentation process, which can bolster your proof of loss claim. This crew also maintains close contact with your insurance adjuster to ensure that cleanup is done per your policy as well as local and state regulations.

How Does SERVPRO Remove Water Damage from Knoxville Homes?

SERVPRO technicians take a multi-pronged approach to water damage. A pipe leak under a hardwood floor that is saturating the floorboards, for example, requires more than drying with air movers and dehumidifiers to ensure that your flooring is successfully restored.

• Water removal tools like extraction wands accelerate the drying process hundreds of times without the risk of secondary water damages from air moisture.
• EPA-registered antimicrobial solutions aid in the remediation of mold while controlling water damage odors.
• Floorboards experiencing warping or cupping from water damage can often be cleaned, repaired, sanded, and prepared for refinishing to save on replacement costs.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville also provides a suite of other restoration services that include, but are not limited to:

• Flooring repairs for marble, tile, carpeting, and linoleum.
• Restoration for furniture, electronics, documents, and fine art.
• Roofing, plumbing, HVAC, and dry cleaning services.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, Faster To Any Size Disaster. Call (865) 862-8907 to have an emergency-response crew at your home within hours of your initial contact.