Recent Storm Damage Posts

Water Mitigation Happens Fast in Knoxville with SERVPRO

1/9/2023 (Permalink)

SERVPRO trailer and equipment being used at flooded property Storm damage? Call SERVPRO. We can quickly dry and restore your home.

Water Mitigation by SERVPRO Saves Knoxville Homes from Extensive Damage

Natural disasters like storms can cause extensive structural damage to your home. If water mitigation of your Knoxville property is not done promptly, it can lead to issues that can take a lot of money and time to restore. SERVPRO’s IICRC-certified professionals use state-of-the-art technology to remove the water and dry the structure before water can permanently harm the building materials. 

SERVPRO’s professional water mitigation services in Knoxville can help reduce the extent of the damage and restore your home to preloss condition as quickly as possible.

Role of Air Movement in Water Restoration

Air movement within the structure is crucial for drying. SERVPRO techs create conditions where the drying air flows across the wet surfaces, gathering excess moisture. The two characteristics of air that make it excellent for drying include the following-

  • Low moisture content: Water vapor moves from a region of high vapor pressure to an area of low vapor pressure. As vapor pressure is directly related to the humidity ratio, evaporation occurs faster when the air above the wet surface has a low humidity ratio. SERVPRO techs use dehumidifiers to remove the moisture from the drying air and reduce the humidity to accelerate drying during water damage repairs.
  • Temperature: Evaporation occurs faster when air directly above the wet surface is warmer than the sir’s dew point temperature. Techs use portable heaters to ensure the drying air temperature exceeds its dew point.

Why are Drying Zones Important During Water Cleanup?

SERVPRO techs establish drying zones to ensure that they can carefully control the parameters of the drying air to maximize the efficacy of drying. Rather than controlling the conditions throughout the structure, techs create areas where conditions are easier to manage.

Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 for 24/7 help. 

Knoxville Flooding, SERVPRO There Fast Mitigates the Damages

8/14/2022 (Permalink)

a stream of water coming from a hose and going down the driveway Flooding in your home can often feel overwhelming and leave you contemplating how to mitigate. Call our SERVPRO team to remediate the damage.

The First Steps in a Rapid Response to Flood Damage in Knoxville

Within four hours of your first call to SERVPRO to help handle flooding at your home, we should have technicians on the ground evaluating and controlling damages. Years of experience have helped us to perfect our damage mitigation strategy and continuously add to our lineup of high-tech tools and machinery to improve our speed and efficiency when dealing with the average water damage crisis. Although our specific strategy and process may differ depending on the situation and what your home needs the most, you can expect our rapid response to (more or less) follow these steps.

Initial Evaluation

Most of the time, the first SERVPRO employee to arrive at your flood-damaged home in Knoxville is our inspector. The inspector's primary objective is to identify the source and extent of the damage in your home and draw up a plan of action that can rectify the problems in as little time as possible. Dependent on the time of day and the severity of the storm damage, this person may arrive and conduct his or her inspection before our technicians get to work, or may operate alongside them.

Water Extraction

One of the initial steps we take (when necessary) is to set up water extraction pumps in your home. These powerful pumps take standing water out of your home and pump it to the street. Not all floods require the use of these devices, but without them, it can be almost impossible to remove water from a basement or a low-lying area in your home.

Drying Technology

The SERVPRO method of drying is focused on efficiency and speed to prevent as much damage as possible from happening after a disaster. Without rapid drying, your home may start to develop problems such as mold growth and foundation instability. We set up powerful air movers that, by generating strong air currents in the affected parts of your home, pick up water, and carry it in the air. Then, we use industrial-grade dehumidifiers to collect the water into buckets that we can safely dispose of outside your home. Once the area is dry, we can get to work preventing and reversing any other damages that might have happened, leaving the area looking "Like it never even happened."

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has years of experience helping local homeowners overcome flood damage to their homes. Call us 24/7 on our emergency line at (865) 862-8907.

Fast Flood Damage Restoration In Trendy Downtown Knoxville

4/13/2022 (Permalink)

Padding being pulled up from the floor. Often we remove padding as it is inexpensive to replace and its removal helps avoid mold growth and resaturation of the carpet.

Flood Damage Restoration for Downtown Knoxville

Beautiful views and a great location in the center of our vibrant city center draw urban pioneers to condos in the theater district. The elegant older buildings feature gorgeous updating and rehabbing, letting the century-old woodwork and modern conveniences shine. If a plumbing fails or appliance malfunction floods your space SERVPRO has the answers.

19th-century grace meets the 21st-century master bath in an unfortunate way as flood damage afflicts your downtown Knoxville condominium when the soaking tub overflows while you are out to dinner. Just outside the tiled bath, the reclaimed hardwood floors and plush carpeting swim in water. Our water damage restoration crews turn this scenario from certain disaster to complete recovery using the proper professional equipment and techniques.

SERVPRO arrives just hours after your call, ready to remove the water and assess the other damage. Speed is crucial in a flooding situation. The longer the water remains in your condo, the more likely it is permanent or secondary damage may occur. Our service trucks have industrial strength pumps and extractors that assist our trained technicians in swift and complete standing water evacuation. Even if power is temporarily unavailable in your home because of the flood, our truck-mounted tools allow us to get the water out.

Harm to the hardwood and other flooring is limited if drying of absorbed moisture begins immediately after water extraction. Our crew uses special probes to establish a baseline that informs drying goals for the visible wood floor and the subfloor. The sub-layers below all of the floors, tile or hardwood, must dry completely or the residual moisture threatens to warp or otherwise damage the top layer. SERVPRO workers use air movers, dehumidifiers and drying mats to ensure moisture in all flooring reduces, confirmed by continual moisture metering. Sometimes special techniques are required, including raising or drilling through floor planks to release and gain access to hidden pockets of water.

Carpeting is restorable when attended to fast, and we make every attempt to dry it in place. Often we remove padding as it is inexpensive to replace, and its removal helps avoid mold growth and resaturation of the carpet. SERVPRO technicians receive training in both carpet drying and reinstallation, paying careful attention to the tack strips made of pressed wood. Those hidden strips must be dry before the carpet is relaid, a challenge because they absorb water more quickly than the relatively impervious stained and sealed hardwood underneath or nearby.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville offers condominium owners rapid response times. If a tub overflows and your river-view home needs flood damage restoration, call (865) 862-8907 for an inspection as soon as possible.

Ways You Can Reduce the Amount of Flood Losses in Your Bearden, TN Home

3/8/2022 (Permalink)

overflowing river banks; flooding Overflowing River Banks Result in Bearden Flood Damage

Tips from SERVPRO to Reduce Flood Damage and Property Loss

When a flood is imminent and you have time before you need to evacuate, there are different things that you can do to decrease the amount of damage from floodwaters. These should only be done if there is enough time – you should never risk the lives of others or your own in attempting to act on these tips. 

There is no immunity to the effects of flood damage in Bearden, TN, and this harm can include effects caused by increased levels of humidity in the air inside your home. Higher humidity levels can cause photographs to stick together and permit mold to start growing on otherwise seemingly mold-free garments, among other things. 

SERVPRO can help undo the damage to your home, but you are in charge of your family's safety. Floods are responsible for thousands of dollars in damage every year, and many deaths, as well. Here are some suggestions that can reduce the damage from a flood

Move More Fragile Belongings to a Higher Level

Simply taking items higher, such as electronics, television sets, stereos and speakers, computers, to another floor, or even to the attic, can keep these items from ever being touched by the dirty water that floods are known to bring. 

Guard Your Food

Food that is even slightly submerged cannot be consumed. Microbes can settle on indentations in cans and under the rims, posing risks even after cooking the food correctly. Boxed foods should be placed in a large garbage bag and taken to a higher level to protect the packaging, and the contents, from high humidity levels. 

Canned foods should be placed in sturdy boxes and also stashed in a safe location. Pathogens such as e-Coli produce toxins that are not removed or rendered inactive by cooking, making the food dangerous to eat. Food that is refrigerated or frozen might be saved, but you should examine everything upon your return. 

Open Upper Floor Windows Slightly

Having windows open a slight amount can allow humidity to escape. While it may seem like there is water everywhere during a flood and that humidity levels remain the same everywhere, this is not true. Humidity inside your home can become elevated rather quickly. Higher levels of moisture travel to areas of lower levels until an equilibrium is reached. However, do not open windows entirely, which can allow rain to enter, making matters worse. 

As You go Through Your Home, Have a Basket or Two to Place Items in That Must go With You When You Leave

When you evacuate your home, you will most likely need certain things while in a shelter or temporarily living with friends or family. These should include essential items and anything else you want to protect, such as photo albums. Keys to vehicles and doors, personal identification and other documents, prescription and non-prescription medications, cell phones, chargers, baby monitors, and a few days' worth of clothing changes for yourself and family members. Personal items and even memorabilia that are located in easy-to-reach areas that do not require any extra time to grab and place in your basket can help ease the stress of having to relocate temporarily. 

We at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville live in the same area as our customers, and we know how damaging floods can be when they affect our homes. We are always here to help your family return home as quickly as possible. Call us at (865) 328-9459, and we can begin working within an hour on restoring your home.

Don't Let Last Night's Storm Damage Keep You Up at Night in Knoxville

2/14/2022 (Permalink)

SERVPRO vehicle outside job site with equipment ready to go SERVPRO IICRC certified storm damage restoration technicians have all the training and equipment for every size disaster.

Is Your Knoxville Home's Storm Damage Keeping You Up at Night?

When you have spent the night lulled into a restful sleep by the rain on your roof and windows only to wake up to a ceiling dripping water on your bed, you know you have storm damage. The professionals at SERVPRO can get things repaired quickly.

In Knoxville, storm damage happens to many homes. Missing or torn shingles and toppled trees are no match for our technicians. We find where the leak is at and repair it. We repair the interior of your home and leave it "Like it never even happened." We begin in the attic and repair any damage found there, including the attic's ceiling and its floor. Our SERVPRO technicians replace insulation if needed, which is especially important when insulation is wet. Compression of insulation leaves it unable to function as it should. The ceilings below the leaky area are repaired, leaving them looking the way they used to.

Because storm damage affects your outdoor area as well as the interior of your home, we also clean any debris left behind. Tree limbs, shingles, leaf-cluttered lawn furniture, and anything else left in disarray by the storm also be tidied up and straightened out again. Making sure that everything is safe again means a lot to us, and we know it is important to you, also.

We handle all jobs of any size. If a storm has damaged your siding, we can repair that, too. We have the experience and the certifications to cover any repairs and restorations related to storm damage. Our certifications are from the IICRC and cover installations, repairs, cleaning, and restorations.

We know your home reflects how you view yourself and your family, and we want to assure you that restoring everything is possible. SERVPRO always works as quickly as possible, but we also know that some details take time. Patience and perseverance ensure our work is of the best quality.

Locally Owned Company with National Resources

Calling SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 328-9417 can save you time and find problem leaks that you might not know you have before they cause problems. We are always here to take your call, 24/7.

Can SERVPRO Help Downtown Knoxville Flooring with Flood Damage?

1/26/2022 (Permalink)

Water Damaged Hardwood Floor Water can damage any kind of flooring. SERVPRO’s skilled techs are trained for water removal and restoration on all kinds of flooring.

SERVPRO Techs Can Assist Downtown Knoxville Homeowners in Need of Water Damage Restoration

Water damage from storms can affect any area of a Downtown Knoxville property, but never more so than the flooring. As the water runs into a house, it also pushes into any place as it flows downward following the pull of gravity. The following situations can result:

  • Loose tiles
  • Warped wood floorboards 
  • Ruined engineered flooring

There are ways flood damage affects different types of flooring in Downtown Knoxville homes. The common denominator for it all is it needs addressing quickly with fast extraction and drying for the best outcome. A DIY cleanup after the floodwater has entered a property cannot compare to the care and detailed attention that goes into a professional restoration job. In particular, the focus is on the flooring. 

Inspection for Water

SERVPRO technicians carefully scope the property to denote all areas of elevated moisture that need assistance, such as extraction, drying, or both. Flooring gives away signs it has received exposure to water through visible lifting or deteriorating; however, there is no way to know by way of visual assessments alone the size of the seepage and defining the area that needs drying.

Signs of Water Damaged Tile Flooring

One of the biggest giveaways that a tile floor has been affected by floodwater is the loss of adhesion by the tiles. 

Saturated Carpet

On a case-by-case basis, the technicians handle restoration services on the carpet. Groundwater flooding to carpet and padding must be removed and discarded. Water damage from leaking rainwater can sometimes be salvaged but depends on a couple of factors: how long it’s been wet and what the rainwater passed through on its way to the floor.

Wood Flooring 

Once water affects hardwood or engineered floorboards, the technicians attempt to save the flooring whenever possible through their quick extraction and advanced drying methods. 

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 is available around the clock to help local Downtown Knoxville property owners clean up due to flood damage. The trained, certified techs can make the water incident to the property "Like it never even happened."

What Should South Knoxville Homeowners with Flood Damage Expect?

1/12/2022 (Permalink)

Floodwater on street and yards Our area is no stranger to flood damage. SERVPRO is just a phone call away for your complete flood damage restoration.

SERVPRO Handles Water Cleanup of Any Size in South Knoxville

Floodwater amounting to a single inch within a South Knoxville home can equal thousands of dollars in damages to both the structure and contents. The timing of how quickly the cleanup begins plays a large part in the overall outcome.

Flood damage in a South Knoxville home is one of the most significant types of situations a property owner can face. SERVPRO techs know each restoration service is unique based on the structure, contents, and amount of water in the home, but there are commonplace things that happen after a house has exposure to floodwater, such as:

  • Ruin of walls and floors
  • Disposal of non-washable textiles
  • Pack out of undamaged and restorable items outside the worksite

What Happens to Walls and Floors with Damage from Floodwater?

A mere inch of water can affect a structure in catastrophic ways. Once water enters a house, it migrates rapidly and follows the path of least resistance. This behavior results in wicking into walls, water behind baseboards, and seeping under floors. 

Is Special Equipment Needed for This Type of Water Cleanup?

SERVPRO technicians bring extraction equipment that can remove large quantities of water and professional cleaning agents to treat the water. These cleaning agents reduce harmful elements to make the water safer to handle. 

In some cases, the removal of walls and some built-in parts of the house require disposal due to damage from the water. If floodwater runs behind the toe-kick at the bottom of a cabinet and saturates the subfloor or wicks into the wall behind the unit, they may require removal for extraction and drying. 

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 supports the community with 24-hour on-call flood damage restoration services. 

Stages of Cleaning Up After Flooding in Knoxville Homes

10/13/2021 (Permalink)

Here to Help advertisement Blackwater contamination is nothing to be playing with. SERVPRO techs use the latest equipment and technology for all storm damage restoration jobs.

There are many types of cleaning and restoration needed in damaged Knoxville properties. 

Flooding is one of the most devastating conditions that homes and businesses can endure, making it vital for restoration professionals to respond immediately to help. We have a fast mobilization for storm damage situations, allowing for mitigation to start as soon as possible.

Muck-Out Cleaning Services

One of the first steps in cleaning up flood damage in Knoxville homes is removing debris, and solid matter carried in with the intruding water. Muck-out cleaning services target mud and debris throughout the property, which can be instrumental in reducing pathogenic threats and contaminants for faster restoration and cleaning to come.

Content Cleaning and Restoration

One of the areas where cleanup is needed most is with the exposed and damaged contents in the house. Protecting the items that matter most to your family often involves inspections and assessments to determine the viability of restoration. Often, off-site cleaning and recovery are needed at our nearby SERVPRO facility. Here, your personal belongings can benefit from:

  • Surface cleaning
  • Drying
  • Deodorization
  • Safe storage

Surface Cleaning to Disinfect and Restore Property 

Cleaning surfaces exposed to natural floodwater is critical to overcoming the damage that flooding can do in the house. Contamination is a perceived threat with all blackwater incidents, making it vital for disinfection processes to begin as soon as they can. We have multiple cleaning agents and sporicidal products to limit bacterial and mold development.

After a flood, your home can be devastated by the damage. With fast and deliberate actions by our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team, we can work to provide a mitigative strategy to clean and restore your residence to its original condition. We are ready 24/7 to help at (865) 862-8907.

Flood Damage in Rocky Hill is Unpreventable, But We Can Undo the Damage

6/25/2021 (Permalink)

woman in between two men standing in front of SERVPRO restoration stacked in warehoiuse Flood damage? We've got you covered! Our team is available 24/7 to restore your home.

SERVPRO Can't Stop the Flood in Rocky Hill, But We Can Stop the Damage!

Having a floodwater in your home can be prevented, and the risk lessened with adequate precautions. Other types of damage are similar and can be controlled to some extent with a bit of effort on a homeowner's part. Flooding and the damage it causes are very uncooperative, no matter what measures you take.

Living in Rocky Hill can subject residents to flash floods from spring through the end of summer. Torrents of slower moving water create fewer risks to motorists and those who are outside, as knowledge of them is more widely known. Flash floods can sweep cars away because they are powerful enough to do so. The amount of damage these types of floods can create in a home can be catastrophic. Both types of water incursions can create bio-hazard risks in a home. If a home suffers flood damage in Rocky Hill, it must be cleaned to a sanitary state again before people live in it again.

SERVPRO cleaning and restorative work must target biological presences and microbial organisms, chemical compounds, and structural damages. Flood damage does not solely present damage from the water alone but also what is in the water. Sometimes, this can include structural deterioration caused by objects being forced through a home during the flood. At times, these can consist of damage to electrical wiring in addition to saturated outlets. Chemical compounds can include various mixes of salts, fertilizers, sewage (which can also be biological), motor fluids (gasoline, oil, brake fluid), and run-off from local factories.

Cleaning Flood Damaged Furniture

Gutting a home is often needed to restore a residence to suitable conditions. We can clean furnishings to acceptable levels unless they have been submerged for extended periods, which is especially true of compressed wood products. Solid wood furniture will not damage as easily. However, instead of swelling and crumbling, this type of furniture can crack in places where pieces are fastened together. The fabric covering upholstery can harbor pathogens such as mold and bacteria, and care must be taken when cleaning these items. Special brushes may need to be used to preserve raised patterns while still cleaning the piece adequately.

A home with flood damage may seem like a lost cause, but there's no need to throw in the towel. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 can help bring your home back to its preloss state and get you and your family back into it fast. Because emergencies happen at all hours of the day and night, we're also available 24/7 to take your call.

Dangers Arise When Dealing with Knoxville Flood Damage

5/21/2021 (Permalink)

a flooded living room with furniture floating everywhere Flooded? Team SERVPRO is standing by 24/7 with water removal equipment and trained technicians to mitigate the flood damage in your home.

Flood Damage in Knoxville

According to statistics, New England is heavily impacted by most tropical storms and hurricanes, regardless of where they have originated. The flood damage suffered from natural disasters such as these is best remembered by Hurricane Sandy in 2012, which affected Connecticut to the tune of $510 million worth of damage.

Flood damage in Knoxville is nothing to put off preventing. Experiencing a flood from a burst pipe or natural disaster is stressful because it is never expected. SERVPRO knows how devastating flood damage can be, which is why we respond to flood emergencies with advanced equipment, best practices, and the goal of getting you back in your home as soon as possible.

Avoiding Additional Risks After A Flood Event

Flood damage is a common experience for homeowners in Knoxville. The damage that results must be attended to immediately before it does more permanent damage from leaky roofs, a washing machine mishap, an overflow, or natural flood.

It is vital to avoid additional dangers that may be present to you after any flooding has occurred. The Federal Emergency Management Agency (FEMA) has informed homeowners of specific steps they should take after a flood event, like calling a professional water repair and restoration company like SERVPRO.

From the outside of your home, where it is safe, check for any visible signs of structural damage, such as a cracked foundation, warping, and holes. If it is safe to do so, get to your main circuit breaker and turn off all electricity. It would be best to have a working flashlight ready as you do not want to turn on any lights, even in a garage. Since most water shut-off valves are located outdoors, it is crucial to shut off all water. This will make cleanup and the arrival of service professionals a lot easier.

It is essential to keep in mind that completing these steps to avoid additional risks should only be done if it is safe.

Contact Us

No matter how your home has experienced flood damage, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

Can Professional Restoration Services Help with Basement Flooding Cleanup in Rocky Hill?

4/28/2021 (Permalink)

flooded basement, appliances, shelves It looks like this Rocky Hill flooded Basement needs SERVPRO for water extraction, drying, and sanitizing. Just a phone call away.

SERVPRO Can Assist Residents of Rocky Hill with Flood Damage from Adverse Weather Events

Most properties that are in flood risk zones have infrastructure and architecture designed to withstand severe weather and high volumes of water. However, sometimes equipment like sump pumps or drainage systems can become overloaded and malfunction. In these situations, you may need a professional restoration service to remove water and perform emergency mitigation to prevent secondary water damage.

A property with flood damage in Rocky Hill can be a dangerous place. We recommend that if the flooding is contained within a specific area such as the basement to avoid the area until professional restoration technicians arrive. There are many potential hazards in a flooded basement and the potential for a water contamination issue. This is always the case, contaminated, biohazardous groundwater.

  • By scoping the property, our technicians can tell the water contamination level and necessary equipment.
  • Once you sign your Authorization to Perform Services Form, we can begin work mitigating loss.
  • Using advanced sensory equipment, our technicians can track the passage of moisture through the home.
  • Flood cuts to minimize demolition and disruptions

Flooded properties can cause significant damage. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for flood damage at (865) 328-9417.

Is Professional Flood Restoration Available in Knoxville?

4/13/2021 (Permalink)

servpro semi with workers parked From a large Knoxville building to a small cottage--SERVPRO provides excellent water removal and storm damage remediation

SERVPRO Assists Knoxville Residents with Flood Damage All Year Round

Knoxville is situated on the East of Tennessee with a population of 187,063. However, the surrounding metropolitan area that makes up wider Knoxville is home to close to one million residents. Despite lacking the global reputation of its close neighbors Nashville and Memphis, Knoxville remains a charming city with its ballpark, rich pre-civil war history, and architecture. The modern urban centers boast excellent museums, 1920s cinemas, southern-style restaurants, and live music bars. The area is equally admired for its stunning landscape with the nearby Smokey Mountains and state park and the winding Tennessee River that runs through the town.

Knoxville was a relatively prominent part of early US history. The region was run by both confederate and unionists during its three-hundred-year history, even, at one point, being the capital city. Infrastructure projects in the mid-eighteenth century boosted the local economy, which was sustained until the 1920s. In the latter half of the twentieth century, numerous rejuvenation projects took place in Knoxville, notably with the World's Fair hosting in 1982. The downtown of Knoxville, in particular, has benefited significantly from revitalization projects in the recent past. Knoxville's city is home to over forty festivals a year, from craft breweries and car shows to cultural heritage and Farmer's Markets.

  • The Tennessee Theater is one of the more eye-catching places to visit in Knoxville. Built-in the 1920s, initially as a movie venue, the stunning auditorium has since been converted to traditional theater. The rotating roster includes classics and contemporary works.
  • The SunSphere Tower is one of the surviving landmarks from the 1982 World Fair and has become an iconic part of Knoxville's skyline. The observation deck is free admission and provides a stunning panoramic view of the Smoky Mountains, State University, and Tennessee
  • James White's Fort is among the oldest surviving structures in the South of the United States and dates back to Knoxville's founding. Local tours provide a fantastic guide to forming this unique town, a must-see historic site alongside Bleak House.

SERVPRO in Knoxville Can Help you Overcome the Damaging Impact of Flooding on your Property

Flooding emergencies can occur to any homeowner and are often traumatic, time-sensitive events. To recover the property quickly and reduce losses, it is essential to use a qualified restoration service. Contact us for:

SERVPRO technicians are local to Knoxville and can arrive on-site within four hours of notification of loss. Our crew chiefs are experienced in dealing with flooding situations on residential properties.

  • We can remove physical materials from the property quickly to accelerate the drying procedure.
  • Our team is experts at identifying salvageable and non-salvageable items for removal quickly.
  • Using advanced structural cavity drying equipment like injectidry systems, we can mitigate the impact of water migration.

In an emergency flood situation, do not hesitate to contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for flood damage at (865) 328-9417.

How Many Contractors Will You Need after Flood Damage?

3/19/2021 (Permalink)

a SERVPRO vehicle outside of a gas station it is helping Flooded? We got that covered! Team SERVPRO can help with flood damage remediation issues in your home.

SERVPRO Helps Knoxville Residents Deal with Flood Damage Repair

Cleaning up after a flood can be a long and involved process. Depending on where the water entered your home and how much water entered, you might be facing an intense cleanup process.

Thankfully, SERVPRO is on hand to help you deal with every aspect of flood damage to your Knoxville home. We understand that our customers are concerned about how many different contractors they will need to contact. The thought of coordinating with other people is stressful. For example, you might need:

  • A decorator to rehang or replace wallpaper or replace carpets.
  • A plumber to deal with any damage to your home plumbing.
  • A builder to replace drywall or insulation or even rebuild a wall.
  • An electrician to test or dispose of damaged appliances or fix wiring problems.

Our team can coordinate all of these people. We only work with contractors we trust, and we train them to make sure they perform to the high standards we expect from all our technicians. You do not need to worry about contacting different people because SERVPRO can do it for you.

If you are worried about flood damage in your home, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

The Elf on the Shelf Adventure in Downtown Knoxville

12/15/2020 (Permalink)

SERVPRO vehicles Go on a mission to find Santa's elves while SERVPRO repairs your homes storm damages.

It is a Fun Filled Scavenger Hunt Knoxville Kids Won’t Want to Miss

Scout Elves are on a mission from Santa. They have come to Knoxville, where they can spread holiday cheer through January 3, 2021. But these mischievous elves are hiding in the storefront windows. They are peeking out at all the boys and girls while trying not to be seen. It is a fun adventure to see if you can find all of Santa’s elves.

North Pole Passes Required

You have to pick up your North Pole Pass, and then the hunt begins. You can grab one at Mast General Store or check out the downtown Knoxville website to download one. The first 1,500 participants get their very own stamp to mark their pass. Kids can even take pictures and enter contests. Scout Elf Cooper is waiting for you at Mast General Store, so stop by and join in on the fun.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville provides flood removal service for the Knoxville area. Contact us at (865) 862-8907.

Do I Need A Storm Door To Protect My Knoxville Home From Flood Damage?

8/18/2020 (Permalink)

interior of the house flooded with water For help with flood damage, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

Knoxville Homeowners Want To Avoid Flood Damage

Anyone who owns property in Knoxville knows that bad weather can quickly wreak havoc with doors, windows, gutters, pipes, and roof tiles. That is why home maintenance is so essential – the more protected your house, the less likely it is to sustain damage.

Anyone worried about flood damage in Knoxville should consider ways of making their home safer. One way to do that is with a storm door.

What is a storm door?

A storm door is a second door that you install in front of your main entryway. A storm door keeps your front door protected from wind and rain and can also provide added insulation in the winter.

What are the pros and cons of a storm door?

Like any home improvement, there are pros and cons to fitting a storm door.

The pros are:
    •    It protects your home from bad weather and keeps your main door in good condition for longer
    •    It adds extra insulation in the winter
    •    There are many available designs so you can pick one that adds curb appeal to your home

The cons are:
    •    Fitting a storm door is not a DIY job which means you will have to pay for a contractor to install it
    •    Most storm doors need replacing every five years or so
    •    The added insulation is not welcome in hot summers

What can SERVPRO do to help me if my home suffers flood damage?

Even if you take precautionary measures such as adding a storm door, you cannot guarantee that water will not enter your home. A storm can breach windows or doors, or damage gutters or roofs. There is also the risk that a storm will bring down a tree, causing it to break a window or take off some roof tiles.

In the event of flood damage, SERVPRO can help you with every aspect of cleanup from removing water-logged drywall to drying out personal belongings.

We remove excess water from your home and use a range of dehumidifiers and air movers to dry it thoroughly. We take care of structural problems and make your home safe for your return. We also take care of deodorization, so your house smells like it should.

For help with flood damage, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

What Makes Flood Water Different from a Pipe Break in My Knoxville Home?

7/20/2020 (Permalink)

stairwell of a house completely flooded Flooding can occur and devastate many families' homes all at once. Contact SERVPRO to tackle your flood damage and help the next family in need.

SERVPRO Has the Experience and Equipment to Restore Your Knoxville Home Back to Normal

The water that comes out of your tap is safe to drink and bathe in. However, would you consider drinking water from or bathing in the Holston River? Of course not, when flash floods from storms cause floodwater to enter your Knoxville house, anything that water encountered along the way just landed in your home, including sewage, chemicals, and mud. This type of water requires handling as a biohazard, and the longer it remains within a home, the damage increases. Unless you own personal protective clothing and have the knowledge for safe cleanup and disposal for this type of home disaster, you need professional assistance.

What Should I Do First After Flood Damage?

When a Knoxville home has flood damage, it is one of the most severe events a homeowner can face. If it is safe to enter your property, here some early actions that can make the restoration process go easier: 

  • Make a list of essential/valuable documents and items before you enter the property, so you know exactly what you are looking for
  • Arrange for someone to take in your pets if you cannot keep them with you if you need to stay elsewhere during the cleanup
  • Talk to your insurance agent about bringing in SERVPRO as soon as possible
  • Turn off the electricity if there is a danger of water coming into contact with electrical appliances or outlets
  • Close off the loss area if possible until help arrives for cleanup

What Does the Flood Cleanup Process Look Like? 

SERVPRO technicians arrive within hours of the initial call and get to work restoring the home. One of the first actions on the plan is to scope the property and locate all areas of water migration and begin the water extraction process in your Knoxville home. Most frequently used are their portable pumps, which allow the techs to move quickly around the loss area and remove the water promptly.

As they locate the areas of migration within the floor and sheetrock, those materials may require removal as part of the drying process. Controlled demolition is a common element in the restoration of a property after flood damage by removing materials that are a loss and leaving undamaged portions.

Carpet that has absorbed flood water has no potential for restoration and requires removal. Because wet carpet is dense and may cause injury if moved, the techs extract the water and cut the carpet into strips to make it easier to handle. After exposure to water, most glue-down tile delamination occurs and the tile gets removed. If water gets detected within the subfloor, the techs measure how widespread the moisture problem is and remove the floor covering as needed for drying.

The restoration from flood damage often results in a home that looks very different once mitigation efforts complete. Homeowners may see:  

  • Walls with the bottom portion cut off for drying
  • Flooring removed to open the subfloor for drying
  • The presence of a large number of drying devices and dehumidification equipment

Sanitizing a property and contents post-flood loss is crucial to returning the home to habitable standards. SERVPRO technicians use professional cleaning agents, many with antibacterial and antimicrobial properties, to ensure any surfaces that come into contact with the water get wiped down.

Contents from within the home with water exposure have two primary outcomes: disposal and restoration. Anything porous and absorbed the water generally has no potential for reuse. Items that can withstand immersion cleaning processes tend to fare the best. Each piece that gets handled by the techs receives documentation to assist in the filing of any insurance claims with both a detailed report and photos.

Before any rebuilding or repairs may occur, the property needs to undergo odor control measures. Water damage in a home tends to have a recognizable, musty odor, and floodwater has the same type of scent but is often amplified and compounded by other elements such as sewage. After drying and cleaning, there is usually some reduction of the smell, but further measures typically need to get applied to eradicate all signs of the water loss completely. SERVPRO techs have an array of odor control methods such as thermal fogging or the use of hydroxyl generators. In many cases, the techs call upon multiple ways to ensure that both airborne and embedded odors get removed from the home.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 for help with getting rid of the problems that flood damage brings to your home and property. The knowledgeable, experienced team brings professional equipment and a commitment to help lessen the loss through their advanced cleaning methods.

Do I Throw Everything Out? What Can Restoration Professionals Do to Save the Contents of My Knoxville Home After Storm Damage?

6/17/2020 (Permalink)

flood in living room Don't let a storm destroy what took you so long to put together in your home. Call the professionals from SERVPRO in Knoxville to mitigate your issue.

Take the Time to Discuss How SERVPRO Can Save Your Knoxville Belongings from Flood Waters--It Is Likely Far Better News Than You Fear

Severe thunderstorms are a summer staple in Knoxville, and their intensity increases with the high winds of tornadoes and tropical weather systems. Since you never know precisely when such devastation could occur, consider how choosing a reliable flood recovery firm can change the outcome for the better when you have the time to weigh your options.

Can One Flooding Restoration Company Help Me with Both Structural Damage and Soaking Wet Contents?

After a storm, flood damage in Knoxville is commonplace. When you view ads in the media for the response you can expect from professionals, the focus seems mostly on extracting water from and drying out the structure. We appreciate that to make a house a home, you choose to fill it with practical and beloved possessions. Fixing one without attending to the other would not be pursuing our mission to make it “Like it never even happened.” Therefore, we also invest in trained people and strategies to return your belongings to preloss condition.

What Help Can SERVPRO Offer?

Our production facility awaits a partial or full pack-out of your furnishings, household goods, and personal possessions after a flood. We use a detailed, highly-digitized Contents Claim Inventory Service (CCIS) while packing, transporting, and evaluating your property for appropriate mitigation and remediation action. Our specially prepared technicians use the following options, among others, to restore your things to function and appearance:

  • Freeze-drying for papers and photos
  • Small drying compartments for upholstered furnishings and electronics
  • Commercial washing and drying systems and drying cleaning resources for textiles and other soft items

Count on the multi-talented and certified team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville to regain both your house and your treasures after flood damage. Call us at (865) 862-8907 to explore your restoration opportunities.

Do I Have Any Control Over Repeated Storm-Related Flooding of My Knoxville House?

6/5/2020 (Permalink)

Hands holding home You can trust that your home is in good hands with the experienced technicians at SERVPRO.

Let SERVPRO Address Your Current Knoxville Flood Damage and Discuss Ways to Minimize Storm Effects in the Future

It can feel inevitable that a flooded basement is the aftereffect of heavy rains in our region. How would you respond if some inspection, repairs, and replacement of a customary system found on your home could give some relief?

What System Needs Attention to Minimize Flooding?

Storms create flood damage in Knoxville through many “waterways” into your home. Overland flooding or cresting of the French Broad, Holston, or Tennessee Rivers brings water flowing over streets and across your yard into foundations and basements. High winds and toppled trees rip holes in roofs and siding, allowing water free rein inside. These natural causes have consequences for which you can do little to avert. But if you get flood damage without this dramatic antecedent, look up at your roof edge. See the gutters and downspouts? Might that be the system you are overlooking?

What Is the Purpose of Your Gutter and Downspout Configuration?

SERVPRO knows that the gutters and downspouts at the edge of your roof have a specific and significant purpose in preventing flooding of your home. Each drop of rain falling on your roof collects with countless others, sheeting off the shingled surfaces. This water enters your home if permitted to fall directly to the ground. 

Gutters and downspouts:

  • Collect the rainwater
  • Direct the rainwater at least 10 feet away from your home

How Do I Know if My System Is Doing Its Job?

A visual inspection is essential, looking for clogs, broken fittings, missing channels, loose connections, and bent or cracked plastic and metal. Contact a roofing contractor for assistance in rebuilding or repairing if needed. Inspect, clean, and repair regularly in the future.

Whatever the source of rainwater flooding, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready to assess the damage, remove the water, and dry out your structure. Call us at (865) 862-8907 for urgent circumstances and to plan for better rainwater management.

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My Knoxville Home is Flooded. How Do I Deal with Soggy Walls?

5/22/2020 (Permalink)

wellington boots on flooded floor For 24/7 assistance after a flood, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

SERVPRO Restoration Specialists Perform Flood Cuts in Knoxville

It is essential to deal with the flood damage right away if you have experienced a flood in your Knoxville home. Otherwise, it can get worse. Our technicians make flood cuts as one of the first things that they do if the flood damaged your drywall. By cutting out and around the drywall, technicians stop the spread of moisture throughout the wall, and that helps to remove the moisture.

What Exactly is a Flood Cut?

After flood damage impacts your Knoxville home, our restoration technicians cut several inches above the water line or moisture level, and remove both the drywall and insulation. We try to keep the cuts at 2 or 4-feet to simplify hanging new drywall, which comes in 4x8 foot panels. After they clear the damaged materials and dry your home, they can replace the drywall seamlessly. They can also address any underlying issues found behind the walls.

What Are the Benefits of Flood Cuts?

    •    Prevents the spread of contamination since floodwater is category three water, potentially carrying dangerous microbes such as bacteria and fungi.
    •    Allows access to areas behind the wall to view the extent of damage and adequately dry inside the walls.
    •    Cuts down on the damaged materials. Although it may seem counter intuitive to cut out part of the wall, it can save more of the drywall in the long run by removing the damaged parts.

SERVPRO technicians understand the importance of addressing an emergency situation quickly to mitigate further damages. We’re Faster to Any Size Disaster. If the homeowner does not address the issue of flood-damaged walls right away, they run the real risk of mold colonies developing and the moisture spreading throughout the walls, causing extensive damage. Flood cuts are usually one of the first steps taken toward restoring a home after a devastating flood.

For 24/7 assistance after a flood, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

For more about Knoxville click here.

What You Can Do When a Storm Floods Your Rocky Hill Property

4/11/2020 (Permalink)

tree fallen on property If a tree falls on your home during a storm, gallons of water can be let in leaving you in need of water removal and flood damage restoration.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is Here to Help Restore Your Home after Flood Damage

Unfortunately, when a severe storm rolls into town, it is possible that it can bring flood damage with it. Storms can bring aggressive winds and intense rain with them. In fact, it is not uncommon for high-speed winds to knock over weaker trees. The young tree in your front yard can easily smash a window if it is uprooted and thrown against your home. That broken window can allow gallons of water into your home while the storm happens. When these kinds of situations occur, it is comforting to know there is professional help close to your home.

A storm can leave several inches of damaging flood waters in your Rocky Hill home. Water removal of this degree is not a job that any ordinary homeowner should have to tackle alone. Storms can easily carry dangerous toxins in their waters by tearing up sewage pipes and chemical containers. When storm damage brings black water with them, the cleanup process should be left to professionals as it is unsafe.

What does SERVPRO Do When They Arrive on the Scene?

Our skilled technicians can arrive at your home as quickly as possible to begin the process. Our IICRC certified technicians uses advanced equipment to remove the flooded water, including extractors and pumps. We strive to get the water out of your home as quickly as possible, and these tools allow us to do just that.

After our team removes the water, we can clean up any debris the storm brought inside. It is not uncommon for twigs, rocks, broken glass, and garden decorations to get inside of your home. If black water has soaked through your carpets, we carry tools with us that can allow us to remove it quickly as it is unsafe to keep in your house even when cleaned.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can then use tools like ventilation box fans, air movers, and refrigerant dehumidifiers to dry out the structure of your home. Making sure everything is thoroughly dry helps prevent mold.

If your home becomes flooded after a storm, do not hesitate. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907. Day or night, we can send our technicians to your home.

Click here for more information regarding the Rocky Hill area.

Flood Damage Incidents in your Knoxville Home

1/31/2020 (Permalink)

home damaged by major flood Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to help.

Typical Constraints We Tackle When Resolving Flood Damage Incidents in Knoxville

Flooding incidents cause great inconvenience since most strike when you least expect and cause significant financial losses. As expected, the process of restoring flood damage is complicated, but some constraints worsen the situation. Over the years, SERVPRO has tackled several incidents gaining considerable experience in restoration procedures and also identifying common constraints, including:

    •    Safety hazards
    •    Limited work hours
    •    Tight deadlines
    •    Working with third parties

When there is an incident of flood damage in your Knoxville home, you probably want to resolve it as soon as possible so that you can continue using the property. A faster resolution also limits secondary costs the incident creates, such as seeking alternative accommodation. However, it is not always easy for a restorer to meet such expectations. Our SERVPRO crews use different approaches to meet tight deadlines. Before we start the restoration processes, we do a thorough scope of the loss site to establish what resources we need for the restoration. Scoping helps ensure we have enough crew members and equipment. We also ascertain whether there is a need for specialized equipment or technical skill so that we make the necessary arrangements. Such preparation ensures that the restoration process runs from start to finish without stopping.

Flooding incidents can create safety hazards in your property, including contamination, exposure of hazardous materials, and in some cases, structural integrity issues. These hazards can cause injuries to the restoration crew or pose a risk to your family later on. Our SERVPRO technicians take steps to identify and deal with all hazards. For example, we have electrical testing kits to identify electrical hazards. We also have advanced moisture detection equipment to check moisture migration since it can affect structural stability. Depending on what we find out, we can take remedial steps, including controlled demolition to remove affected materials.

Some aspects of flood damage restoration require help from specialists. Industrial hygienists, in case of contamination, or hazardous material specialists, are typical examples. Some aspects of the restoration work have to stop until such specialists are available. SERVPRO works with such specialists regularly, making it easier to find them when we need one.

Flooding poses different challenges. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to help. We’re Faster to Any Size Disaster.

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Unwanted Groundwater from a Storm in Your Downtown Knoxville Home? Try Cleanup and Restoration By SERVPRO

11/13/2019 (Permalink)

closeup shot of laminated floor planking slightly wet SERVPRO Can Salvage Hardwood Flooring after a Flooding in Downtown Knoxville

Flood Damage in Downtown Knoxville Kitchen Gets Fast Cleanup

When it comes to significant water loss,  the damage left behind by flash floods and storms is among the most devastating a homeowner experiences.

Along with the excessive moisture, flood damage in a Downtown Knoxville kitchen, for example, can bring severe loss from just a half an inch of water. When this happens, acting fast makes a difference in how much damage occurs to the furnishings and structure.

Move Items Out If It Is Safe
Groundwater can have a host of contaminants in it, and anyone not wearing protective gear should avoid aspiration or contact with the water.  Before groundwater enters the house, pick up items off the floor and move furnishings away from the room to another location in the house. Pack out food items from the pantry and porous items that could absorb floodwater.

Testing Before Cleanup
SERVPRO technicians can test the water to determine the nature of bacteria or contaminants, so they use the proper cleaning agents. Typically, this step is not needed. In a kitchen affected by groundwater, they scope the floor with moisture detection equipment to ascertain if the subfloor requires attention both before and after water extraction. Technicians move out toe kicks to get underneath cabinets and may move appliances during water extraction. This action ensures that no water is left behind.

Drying Tile Kitchen Floor
Depending on the type of flooring, different methods for drying apply. Glued-down tile tends to lose adherence when exposed to water and may require removal, while ceramic and other types of inlaid tile fare better. The SERVPRO technicians use drying mats that they move frequently and evenly dry the floor in the case of hardwood flooring in the affected area. This method works to suction out moisture from the joints of the boards.

Disinfection and Deodorization
After drying, hand cleaning and disinfection of all water-affected surfaces commence restoring the kitchen to its pre-flood loss condition. If any unpleasant odors remain after drying and cleaning, the technicians apply any necessary deodorization applications.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 stands ready to assist local property owners with any size flood damage and restore their home "Like it never even happened."

Places to go in Downtown Knoxville

When Flooding Happens in Knoxville

10/29/2019 (Permalink)

Flooded roads and yards; water surrounding homes and entering homes Flooding happens in East Tennessee. SERVPRO is always available to restore your water damaged home.

Disaster Relief After Flooding in Knoxville Neighborhoods 

Fast response times after devastating storm systems can help to reduce the harmful effects that result in Knoxville homes and businesses. When prolonged storms cause creeks and streams around the city to rise, entire lower-lying neighborhoods can become at risk for the rising threat. Because we are part of a large loss recovery team, our SERVPRO professionals are an ideal choice for the fast response and attention that your property needs in this crisis. 

Storm flooding in Knoxville homes can be a devastating situation, especially when multiple properties have succumbed to these effects simultaneously. Our large loss team can pool resources from other branches of our brand in the area to meet the specific needs of many properties at once. We can offer a broader range of available technicians, limitless drying and extraction equipment, and a collective grouping of experience that can help to recover properties efficiently. 

Because flooding does not always happen all at once, sealing up breaches to your home or other structural damage can help the situation not to get any worse. We have a full team of licensed general contractors capable of not only assessing the damage to your home but providing temporary solutions that can reduce the penetration of active flooding and runoff so that mitigation and restoration efforts inside are efficient and complete. 

No matter what extraction tools are necessary to begin clearing out floodwater from your home, our SERVPRO team comes prepared with production vehicles and trailers stocked with the full measure of our recovery inventory. Even in situations where power has gotten disconnected in specific neighborhoods, we can use our trailered generators to provide sufficient power to continue lighting our job sites, extracting standing water, and drying out moisture and dampness. 

Our professionals can appreciate how destructive violent storms can be to your home, and how even mild rainfall over prolonged periods can be equally damaging. We have a storm response team that can work alongside our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville Water Restoration Technicians (WRT) to make flooding “Like it never even happened.” Give our team a call anytime at (865) 862-8907. 

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How SERVPRO Restores Flood Damaged Knoxville Homes

10/1/2019 (Permalink)

close up of rain drops and pooling water Knoxville gets heavy rainstorms which cause localized flooding. Call SERVPRO to remediate your home quickly..

Proper Finalizing of Flood Damage Restoration in Knoxville is Crucial  

Looking at your Knoxville home after flood damage can leave you devastated because of the disruption the incident causes. Even after cleaning, a great deal of stuff might not be right. Contents strewed all over, and parts of the structure such as walls, floors, and ceiling ripped down. Various renovation steps are necessary to restore the preloss state.  

In mild cases of flood damage affecting your Knoxville, the renovations needed might be minimal such as reinstalling floor coverings such as carpets and resetting contents. Despite being minimal steps, they still require considerable effort to achieve. For example, installing a new carpet and pad can prove challenging because of issues such as tearing or creases. Our SERVPRO teams handle these challenges conveniently by using ergonomic tools such as knee kickers, which help fit the carpet snugly in tight areas. We also have hand trucks and other equipment for moving heavy contents. Other tasks that we handle include:  

  • Seaming carpets 
  • Installing tack strip 
  • Replacing baseboards 
  • Replacing door and window trim 

For severe losses, there is considerable repair work necessary to make the home habitable again. Water intrusion and contamination may have led to the demolition of subfloors necessitating repair. Our SERVPRO technicians inspect materials such as wooden floorboards and subfloors to verify their structural integrity before reinstalling them. We can help save hardwood floors from water exposure by using a drying chamber for improved drying. We also replace wall materials such as insulation and drywall affected by flooding.  

It is typical for humidity levels in the house to be higher, or there might be a whiff of bad odor after a flooding incident. Such issues make it uncomfortable to stay in the house. Our SERVPRO technicians can use specialized equipment such as thermo-hygrometers to check humidity levels in different sections of the house and take steps such as setting up a dehumidifier to normalize it. For odors, we check the source and apply deodorization steps. In the case of temporary odors such as the smell of fresh finishes, we use deodorizing agents with masking odors mostly in the form of time-release beads.  

The final steps of renovating a flood-damaged home can be tricky. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to help. We're Faster To Any Size Disaster. 

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Knoxville Storms and Flooding? SERVPRO Can Help!!

3/19/2019 (Permalink)

SERVPRO Helps Restore Flood Damaged Kankakee Homes By Using Advanced Equipment and Trained Technicians

Flood Damage Restoration for Your Knoxville Home

Trees can add a natural landscape and beauty to your Knoxville home. However, during a storm, one of your beautiful trees may become a significant threat to your home and your family. If the tree falls on your home during a severe storm, it can create flooding inside your home.
When this happens, ensure everyone gets out of the home as soon as you can for safety reasons. Once the storm subsides, you need flood damage restoration services for your Knoxville residence. SERVPRO is always ready for you, and we have the tools and experience needed to get your home back in order as soon as possible.
When the rainwaters have accumulated to a few inches or more, SERVPRO technicians can make use of our robust, truck-mounted pumps to remove as much water as possible in a quick manner. Once this is done, if there is carpeting in the affected area, we use moisture sensors to find how much moisture is in the padding and carpet. The sensor is equipped with sharp probes which penetrate down under the padding to see if the water migrated to the subfloor underneath. Typically, these floor coverings must be discarded, but circumstances are first evaluated in the chance of salvaging them.
Thermal imaging cameras are used to inspect and monitor the moisture in any building materials, while centrifugal air movers and dehumidifiers are used to finish the drying process of the structure and the air. We move quickly, but thoroughly to avoid any additional damage to your home, such as mold growth.
Trees are shallow rooted, and when it rains heavily in urban areas, it can cause trouble for the trees and the people who live near them. It is difficult, however, to give specific answers as to why trees topple in heavy rainfall. Usually, it is a combination of factors which makes the trees susceptible to blowing down and causing you a terrible day. While on the scene, we attempt to cover any breaches in the structure to mitigate the water damage from rains.
SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is here to come to your rescue should a tree cause a flood of rain to enter your home in Bearden, Fort Sanders, or Rocky Hill. As soon as you are safely out and the storm subsides, give us a call at (865) 862-8907 so we can help you right away.

Why visit Knoxville, click and find out.

SERVPRO Will Be Your Lifesaver After A Rocky Hill Flood

1/17/2019 (Permalink)

After a flood SERVPRO will take away the stress during the restoration process of your home.

Contents Pack Out A Viable Option During Flood Damage In Rocky Hill

Regardless of the cause of the significant water incursion during a Rocky Hill flooding scenario, any furnishings and personal property inches to feet deep in the deep fare better if removed to a secure place. Preparing an accurate inventory and entrusting soaked papers, clothing, toys, and the rest to trained and experienced restoration technicians is a wise course. Our full-service restoration company has your needs for contents recovery covered.

Flood damage in Rocky Hill has many layers to evaluate and compensate. Our crews are ready immediately to work removing water and other debris from the structure, but we also have highly-qualified employees at our production facility awaiting the challenge of sorting and saving the contents of your home. Essential records, housewares, and the practical necessities of day to day life can be restored to function and appearance, saving both time and money as the household returns to normal.

Irreplaceable objects, and the memories they hold, also respond well to the ministrations of the SERVPRO technicians. We use innovative techniques such as freezing drying technology to bring papers, books, and pictures back to life. Smaller chambers created within the production space permit a focused and controlled cleaning and drying space for furnishings. Clothing, window coverings, and linens washed or dry cleaned make everything feel more like home when returned.

The careful records SERVPRO keeps prior, during, and after a pack out ensure that none of your items go missing. The Contents Claim Inventory Service (CCIS) we use is second to none in safeguarding an accurate inventory of your possessions. We use digital photography, paper lists, or bar-coding technology to keep track of everything you commit to our care.

As we review and process the flood-damaged items, SERVPRO creates documentation for your insurance claims. We help our customers in many ways during flood restoration, but taking on the burden of corresponding and consulting with your carrier is a great weight off your shoulders as you work hard to return your home to a preloss condition.

Engaging SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville streamlines the many tasks needed to restore a flood-damaged home to “Like it never even happened.” Contact us at (865) 862-8907 year round, 24 hours a day.

Check out the Rocky Hill Ball Fields click here for more information.

The 3 Attributes Our Flood Damage Specialists Have That Will Restore Your Knoxville Home

12/26/2018 (Permalink)

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready to help for all flood damage calls we receive.

How SERVPRO's Superior Staffing Helps With Knoxville Flood Damage Mitigation And Restoration

Many Knoxville flood damage cleanup and restoration services fail to provide for their customers are through inadequate human resources. SERVPRO has a large pool of technicians who live right here in Knoxville and in surrounding communities, and if we ever need more people, we can pull them in from other franchise locations around the state. By having a constant and abundant supply of certified damage restoration professionals, we can provide you with these essential benefits over less well-manned services in the area.

Many of the worst cases of flood damage in Knoxville are best handled by starting multiple simultaneous processes. Our damage mitigation work is often time-dependent, and by getting multiple individuals, teams, and treatment strategies into your home, we can prevent as much damage as possible by taking on a broader array of issues before critical time landmarks approach. During the average flood damage restoration, you may see SERVPRO technicians extracting water, drying out rooms with air movers, and performing extensive and constant evaluations on the home to ensure that their work is as efficient as possible.

Many floods are not limited to just one home and may impact entire neighborhoods at one time. We excel in these situations because we can respond to multiple situations at once without sacrificing the quality of care we provide on an individual level to each caller. No matter how dangerous the situation may seem, a call to us can only result in help for your home.

Available Representatives
Our phones operate on a 24/7 basis, and when you call us, you get a live person based locally in our office. When you are facing an emergency, you need someone calm and collected who can get help quickly, and our representatives are always available to do that. Moreover, later in the restoration process, we are also always available to help you with insurance inquiries and other matters.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready to help for all flood damage calls we receive. Call us at (865) 862-8907.

Click here for more about Knoxville.

How Flash Floods Impact Your Rocky Hill Home

12/3/2018 (Permalink)

Flash floods can happen anytime, anywhere. Call SERVPRO when a storm causes water damage to your home.

Picking up the Pieces after Flood Damage in Rocky Hills

Flash Flooding can occur with very little to no prior warning and cause untold damage. As little as two feet of rushing water can overturn an SUV, so it is vital you attend to your safety as a priority. Avoiding flood water is equally important to prevent illness. Many floods carry with them animal carcasses, herbicides, pesticides, and other potentially harmful pathogens. In the case of road overflows, raw sewage can also be present. In the US alone, floods have cost billions of dollars in restoration to commercial properties and private residences.

We have visited hundreds of homes suffering from flood damage in Rocky Hill. Our experience has taught us to listen to the concerns of our residents and keep them informed every step of the way. We have also learned how to answer big questions like how to restore electricity to your property, where to send severely damaged contents and whether or not relocation is necessary while work is ongoing.

SERVPRO is a licensed restoration service that uses IICRC certified technicians. We can perform emergency boards up to your property to seal it from further water damages as well as inspect the property for potential hazards like loose electrical equipment. Usually, in these types of services, the standing water level is above two inches high. To tackle high levels like this, you need to use submersible gas pumps that help to whisk excess water into open sewer points.

As well as access to gas-powered pumps, SERVPRO can use truck-mounted water extractors. Each unit is capable of removing hundreds of gallons of water without needing to be emptied first. By using a heating element in combination with industrial vacuum power, these units dry the affected area during water removal. With large amounts of water removed we can move in portable extractors to help dry carpets or fabrics in the affected area.

As we stated earlier, flood water can often become contaminated with waste substances. SERVPRO can not only clean your home but also deploy industrial foggers to deodorize it. Equipment like this uses desiccant chemicals to help neutralize odor particles and make the damage "Like it never even happened."

Restoration after widespread damages can be stressful, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville (865) 862-8907 for assistance.

Click here for information on Rocky Hill baseball and softball fields.

Team SERVPRO Offers Ways to Avoid Secondary Damages After a Knoxville Storm

10/27/2018 (Permalink)

Flooding after a storm can send a great deal of water into your home literally in minutes. Call SERVPRO for water removal services right away.

Removing and Cleaning Flood Damage in Knoxville Homes

Knoxville residents have much experience in riding out storms and preparing for floods when the Tennessee River swells out of its banks. Usually, the flooding covers the streets and parks, with only a few homes in low areas taking the worst of it. Now and then, a Fall storm can drop an incredible amount of water in just a few hours.
SERVPRO approaches Knoxville flood damage with an aggressive cleanup method. Our office is ready to respond 24/7 whenever a customer needs us, but we also can help every house, duplex, and apartment building owner prepare their property for the next major storm.
When it comes to clean up, our first task is to get any standing water out of the home. Once our restoration team arrives, they can begin work within minutes. The first device we use is a commercial grade water pump. Depending on the size of the home and the amount of water present, our technicians can remove it in one or two days.
Since this is outside floodwater, our restoration crew does have to take additional precautions, however. Floodwater contains soil and many other contaminants, so before starting with the water pump, they spray the surface of the water and nearby property with an anti-bacterial agent to reduce the risk to ourselves and the property owners.
After finishing with the pumps, SERVPRO team members remove and dispose of any carpets that were underwater. Since we cannot guarantee 100% that the carpet is safe after cleaning; we recommend replacement. After removing the carpets and carpet pads, technicians scrape away any debris and then spray the entire floor with an anti-bacterial cleaner. Our teams can then lay down and stretch a new carpet in place if the owner chooses us for that.
If there are wood floors, technicians use extraction wands to draw water from between floorboards and then clean them with another anti-bacterial agent. If the water covered the floor for too many hours, it might have softened the finish on the wood. If this happens, our teams can quickly remove the finish and begin drying the floorboards with air movers to force warm, dry air over the surface. That pushes out moisture into the air, where we can capture and remove it with a dehumidifier.
Our goal SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is to return your home to you in a clean, dry, and safe condition. If you find that you need our services later this year, call us immediately at (865) 862-8907 to schedule a visit and get started. We are here for you.

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Overcoming Flood Damages At The University Of Tennessee

8/23/2018 (Permalink)

Flood damage to your University of Tennessee campus is a situation that is often out of the skillset for the maintenance department you have on staff.

Overcoming Flood Damage

Running an institution like the University of Tennessee has a lot of moving parts. While you work to ensure that every aspect of the facilities here is in top form, with so many students and faculty to manage throughout the semesters, there are too many variables to avert disaster or emergencies entirely. With this knowledge, it is always wise to have a good working relationship with professional restoration services to help you any time that a situation might be out of your control.

Flood damages to your University of Tennessee campus, regardless of the facility that it damages, is a situation that is often out of the skillset for the maintenance department you have on staff. Major disasters like this require immediate attention and fast response to help mitigate the damage the building experiences and also to get restoration work started promptly as well.

Our SERVPRO team of professionals knows that We're Faster To Any Sized Disaster, and that is precisely why we have made that a slogan for our restoration work. In instances of flooding, natural or otherwise, many areas of your facility could get affected simultaneously. In many cases, you might not fully realize how extensive the damage is until it can get properly assessed.

While extraction is one of the critical elements of our SERVPRO restoration approach, drying holds an equally important role as well. Inadequate drying in wall cavities, underneath the flooring, and above ceiling areas can lead to worsening conditions like mold growth. This compounding damage is a public relations nightmare to contend with, as you have to relocate classes or entire dormitories into temporary housing until remediation completes.

If you're the person responsible for overseeing cleanup and restoration after significant emergencies like flooding, you should have a procedure in place for the right professionals to work to bring your facilities back to preloss conditions. You can always depend on our crew of restoration specialists at  SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. We are available anytime by calling (865) 862-8907.

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Finding the Cause of Flood Damage in Your Knoxville Home

2/17/2018 (Permalink)

A small hole in your foundation can cause severe damage during heavy rainfall and flooding.

SERVPRO Remediates Damage and Takes Steps to Prevent Future Damage

You cannot predict the weather, nor can severe weather ever get prevented. With this understanding, you are perpetually at the mercy of the construction of your Knoxville home’s foundation to prevent water from penetrating through the block and mortar joints and pooling on the floors. While modern homes have several lines of defense to prevent this from happening, older homes in the area were not as well built to withstand years of exterior water pressures. 

A lot of it results from the lack of having a French drain, as is the case with many of the homes built before the 1980s in the area. Before then, there was no real standard in place regarding the installation of these systems even though they have existed for much longer than that. It was at the discretion of the contractor building the house, and in many cases, they saved time and money and left it out entirely. The missing water diversion equipment like this can explain the number of flood damage cases our SERVPRO team sees that affect Knoxville homes. 

With just a small hole or crack in the foundation of your home, you have opened yourself up to a lot of potential problems down the road. Over even a short period, regular water penetration can wear out these vulnerable spots even further, causing them to allow even more water through when there are significant weather events and flooding conditions outside. The ever-present water underground works on these weakened portions of your foundation and continues to the point that even short-lived severe storms can quickly flood your lower level. 

Our SERVPRO team can quickly assess this flooding situation and work through the restoration plan to bring your home back to the way it used to be. While much of this restoration focuses on the removal and extraction of the water using our portable pumps and pump trucks, locating the source of the problem and sealing off these vulnerable areas is equally important. By sealing off these penetration points with hydraulic cement, you can feel more comfortable with the entire restoration process and trust that it is going to last. 

Flood damage might get caused by several different things, but inadequate water diversion implements are a typical one. When you are facing flood damages in your home, trust our experienced professionals at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. We are available anytime by calling (865) 862-8907. 

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Extreme Weather Could Lead to Flood Damage in Rocky Hill

1/30/2018 (Permalink)

Heavy rainfall can cause your home to fill with floodwater, when this happens you can rely on SERVPRO to remove the water and remediate the damage.

Let the Trained Professionals at SERVPRO Restore Your Home after Flood Damage

No place is immune from the threat of flooding, and the Rocky Hill neighborhood is not an exception. Our area of Tennessee experiences waves of heavy rainstorms, the combined strength of which can result in flooding situations. If water fills the lower levels of your home due to extended periods of rain, a call to us can turn the tide toward recovery.

When a home in Rocky Hill suffers from flood damage, the inhabitants do not have the luxury of waiting until the water recedes to make decisions. Large quantities of water inside your home’s foundation or basement risk significant harm to your building’s structure and contents. It is crucial that rapid removal of the water occurs, followed by complete drying of floors, walls, ceilings, and other building components. Our teams of flood damage specialists train for the opportunity to complete these tasks for you.

Flood damage is a water event that requires professional help. A bucket and mop or shop vacuum are not up to the challenge. The sheer amount of water quickly overwhelms any do it yourself attempt. The experienced technicians from SERVPRO employ powerful, industrial strength pumps and extractors to evacuate the water fast. Speed is critical because of the progressive nature of water damage.

Many structures, items, and surfaces can emerge nearly good as new if water does not have the chance to soak into and begin the process of disintegration. Although building materials like finished wood, concrete or cinder block may be able to shed water without much change, drywall, insulation, ceiling tiles, carpeting, and other porous components risk swelling, crumbling, and delamination if soaked for any period of time.

SERVPRO employees learn dozens of targeted strategies to quickly and successfully remove water from the wide variety of articles found to build, finish, and decorate homes. Once the obvious water is gone, the crew uses high-efficiency fans and dehumidifiers to complete the job, drawing residual moisture out of contents and structure.

If severe weather threatens your property with flood damage, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready to help you recover from this catastrophe completely. One call to (865) 862-8907 sets a process in motion that returns your home to you “Like it never even happened.”

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Water Removal In Knoxville

1/4/2018 (Permalink)

Storm flooding can tear into a home, quickly destroying small items along with upholstered furniture and drapes.

Water Removal

Storm flooding can tear into a Knoxville home, quickly destroying small items like books and magazines along with upholstered furniture and drapes which can bleed color soon after becoming soaked. It is necessary to get the stormwater out of the home promptly to prevent further damage.

That means SERVPRO technicians have to goals when it comes to Knoxville water removal. We work to minimize the damage which has already occurred and to prevent further damage from even beginning.

We start with preventing more water from entering the house. Since the problem is stormwater, we may have to lay down sandbags or some other method to prevent more water entering as we use pumps to remove standing water inside. The pumps we use are adjustable to match the level and overall amount of water in the home. Even in a large home, we can clear out the water in less than a day. The sandbags may also be necessary to prevent any water pumped out from re-entering the home.

After removing the majority of the water, SERVPRO technicians concentrate on the carpets and floors. To remove moisture trapped in the carpet fibers and between floorboards, we bring in extraction wands. We can adjust these devices to draw out water quickly, but without causing any secondary damage to the nape of the carpet or the wood floors.

Our next task is to lift the carpets and remove any pads underneath them. Pads begin to disintegrate soon after becoming soaked, and it is much cheaper for us to remove them than to attempt to dry them. To dry out any remaining moisture, we place air movers at key points to force warm air under the carpet and exhaust fans to draw out the damp air already present.

To dry out wood floors, we use the same fans and air movers. If we detect a large amount of moisture in the sub-floor, technicians lift a floorboard at entry and exit points to force warm air underneath and dry the space out.

Removing water is more involved than just being able to walk across a dry floor. To do the job correctly also means preventing further damage. If you have a flood issue with your home, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 today. We are here for you.

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How Can Your Carpet be Harmed in a Bearden Flood

12/18/2017 (Permalink)

SERVPRO Rolls Out the Red Carpet for Flood Damage Restoration in Bearden

Fast SERVPRO Flood Damage Remediation Can Often Salvage Carpeting

When storms cause flood damage in Bearden, many local homes can see extensive damage happen to their carpeting and floor materials. Carpeting is especially vulnerable to the effects of flooding, as it can be damaged in multiple ways and be challenging to repair or replace after the flood has passed through. Here are three of the most common and severe ways that carpeting in your home could be damaged in a flood.
Warping and Stretching
Carpet, like other fabrics, can be prone to warping, stretching, and permanent malformation as a result of flood damage in Bearden. When materials like carpeting absorb water, they expand, and once the water dries up, these materials shrink back to proportions smaller than or unlike their original shape. This process can lead to carpeting that does not adequately cover floor space, rips, and tears as a result of too much pull against tack strips, and can leave the material with a dry, brittle texture. SERVPRO technicians can sometimes treat carpeting to help get it back to regular shape, but in other cases, damage may be extensive enough to warrant replacement.
Tears, Cuts, and Rips
Storm floods come in from the exterior, meaning they often carry in debris or break objects within the home. As these objects come into contact with carpeting in your home, they can rip apart the material from above, tearing off chunks or exposing gashes in your flooring material. We specialize in imperceptible spot replacements to replace as little of the carpeting as possible if these cuts are isolated. The volume of flood waters, degree of contamination, and condition of the padding all come into play when deciding whether to trash the floor covering and start anew.
Calling SERVPRO immediately after the flood is crucial if you wish to possibly salvage your carpet and avoid the effects of mold growth. Mold can grow fast in the aftermath of a flood, and no place makes a better home than your soft, inviting rugs. We respond quickly to put in place preventative measures against mold growth and stop this type of damage from ever entering your home. Removal of moisture and the application of an antimicrobial agent can be the solution.
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready 24/7 to respond to your call for help. If your home has been damaged in a flood, call us at (865) 862-8907.

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SERVPRO Handles Storm Flood Damage in Rocky Hill the Fastest and Most Effectively

10/20/2017 (Permalink)

SERVPRO responds quickly to all storm damage emergencies, no matter the scope or size.

SERVPRO is Faster To Any Storm Disaster When It Comes to Rocky Hill Homes

The worst part of a major storm is typically not the storm itself, but the ensuing days after it. If your home is unlucky enough to be impacted by flood damage in Rocky Hill, it can take weeks to dry out after the storm on its own, and even longer for you to restore the damage without professional help. This is the problem SERVPRO sets out to solve. We cut restoration times to the shortest intervals possible while maintaining effective and thorough treatment solutions, meaning our services are unprecedentedly timely and comprehensive.

Storms can cause a host of flood damage problems in Rocky Hill, with entire blocks at a time sometimes becoming inundated with water during the worst storms. SERVPRO is always ready after major disasters to help, with a large stock of equipment and machines to best help residents in need. We offer full water removal solutions, including water extraction, assisted drying with air movers, and dehumidifiers. Once water has been cleared from the property, we can then begin work on restorations, applying our professional techniques and training to help save as many materials and belongings as possible from the costly tallies of full replacement. Restoring damaged materials almost always carries a lower cost than replacing them, so we evaluate each item separately to determine an appropriate treatment solution for it.

We also have the resources to deal with other types of damage simultaneously. Many homes suffer from fire, mold, and other types of damage in tandem with flooding, but our well-rounded portfolio of certifications and training techniques allow us to combat these with ease. Our service helps to ensure that other types of damage do not gain the upper hand in your home or go undetected.

Locally Owned Company with National Resources

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is a locally-owned franchise of a national company that provides professional water and flood damage removal and restoration services. Call us 24/7 at (865) 862-8907.

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Houston Flood--Help from Highly Trained Storm Damage Specialists

4/20/2016 (Permalink)

Our Team Meets and Prepares for the Trip to Houston to Help Flood Victims

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Responds to the Emergency Storm Damage in Houston    

The aftermath of the Houston area storm necessitated massive outside emergency measures to protect life and property. Our office received a call yesterday afternoon from a SERVPRO Storm Team asking if we were able to "Help Houston." As you know, Houston Texas has been hit with record rainfall and devastated with floodwaters. The NOAA noted this storm was a 1-in-200 year event. When 9.92" of rain fell on April 18, 2016, it was the second heaviest rainfall ever recorded at Houston Intercontinental Airport.

Members of our crew went to the Jersey Shore to help Super Storm Sandy victims. They served and aided thankful residents for six weeks. We understand the kind of help they needed. We loaded up and headed that way. 

At our 7 A.M. meeting, some our Storm Team-1 crew from SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville hold a debriefing prior to loading equipment and hitting the road. Participating members include:
Chuck P. Storm Team Commander on the far left directs the meeting.
Rocky G. Storm Team Coordinator
Tim V. Storm Team Production Manager
Casin C. Senior Storm Team Crew Chief
Brian G. Storm Team Technician
Scott R. Storm Team Technician
Sean G. Storm Team First Responder/Estimator - Commerical Division.

We have plenty of crews and equipment heading to help. Don't worry about us locally. We have 27 employees working here at SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville, we can take care of any size disaster we may be called upon for emergency help. The insert in the photo shows some of our team after debriefing as we are stocking the Emergency Response Trailer. Our Storm troopers are heading out to Houston. Pray, light a candle, or share a moment of silence for the people who are suffering from the damage to their homes, businesses, and lives. Statistics show that 50% of companies go out of business when a disaster like this occurs. The key is, knowing who to call, who can handle the work and who can get you back to business quicker and keep you in business while you are drying out. Also, pray for our storm teams that they stay safe as they travel and seek to help make a difference.

Our SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville franchise is pleased to not only serve our local communities but also be there when others are suffering. "One of life's greatest privileges is to help others in their time of need," said Kristina Greenway of SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville.

Knoxville Storm Damage - Understanding and Preventing Ice Dams

1/7/2015 (Permalink)

If there is an ice dam already on your roof, then it is possible to break it up manually to minimize damage.

Understanding and Preventing Ice Dams causing Knoxville water damage

Ice dams can be incredibly destructive in the winter. They can cause leaks that rot away the structure of the house. Fortunately, they can be prevented with a little maintenance and care. You should understand what ice dams are and how to prevent them from forming.

Understanding What an Ice Dam Is
An ice dam is something that forms on the edge or lower portion of your roof. The dam is an area of ice that acts like a wall. Ice dams stop snow and water from moving naturally off your roof. The water will begin to accumulate on your roof behind the dam. Ice dams are dangerous because the water on your roof will usually flow under the shingles and into your home. This can cause a massive amount of water damage Knoxville to the structure of your house. Additionally, the ice itself could punch a hole in the roof that allows water to enter. The dam could tear the gutters out opening a new path where water can enter the house.

Why Ice Dams Form
An ice dam can form on any home when the temperatures are right and there is snow on the roof. The main cause of ice dams is the constant melting and then refreezing of water and snow. The melting snow rolls down the side of the roof. The cold air then causes it to freeze. If this process is allowed to go one for some time, then the frozen patches of water will start to grow. This occurs until a tall dam has formed. Homes that are emitting a large amount of heat through the roof are more vulnerable to ice dams.

Attic Ventilation
One of the main ways to prevent ice dams is to make certain the attic has good ventilation. A warm attic will cause the snow on the roof to continually melt. The cold weather will cause it to refreeze until an ice dam appears. You should install a fan or other ventilation system so that your attic stays cool in the winter. It will also help to repair any holes or gaps in the roof where water could find a way into your house.

Upgrading the Gutters
Another option to prevent ice dams is to upgrade the gutters along the edge of your roof. There are now gutter heating systems available. A series of cables are installed down the length of your gutters. A shield is placed on top of the gutters. The cables are actually heating elements. Any snow or ice that gathers on the edge of your roof is melted with this gentle heat. This reduces the chance that any amount of ice will accumulate and create a dam causing Knoxville water damage.

Keeping the Roof Clean
If your home is prone to ice dams, then you need to keep the roof clean. This means removing as much snow from the roof as possible. Many tools and devices are available that can be used to safely remove snow from a roof without requiring you to climb a dangerous ladder in the winter. Removing the snow prevents it from melting and refreezing into an ice dam.

Breaking Up an Ice Dam
If there is an ice dam already on your roof, then it is possible to break it up manually to minimize damage. You will need to use a tool to slowly chip off pieces of the dam. The goal is to create a channel through the dam so that the water trapped behind can escape and flow off the roof. This can temporarily solve the problem although the channel will likely fill in with more ice over time.

Our technicians are highly trained and experienced with every water damage situation from sewage damage clean up, mold removal, smoke damage repair, fire damage repair, flooded basement, wet carpet, wet walls, carpet water damage, basement water damage, flooded crawl space, sewer backup, sewage removal, mud removal, commercial water damage, restoration, house water damage, building water damage, hotel water damage, flooded building, crawl space water damage, crawl space sewage damage, pump out and dry out.

When your home is being threatened by water damage from flooding or leaks, SERVPRO Knoxville staff have the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property. Our Professionals have the equipment and experience necessary to handle the most challenging water damage and removal situations and are available around-the-clock. SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Professionals concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water.

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville proudly serves Knoxville, Knox County, Sequoyah Hills, South Knoxville, Rocky Hill, Downtown Knoxville, and surrounding areas.

Contact SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Regarding Your Water Damage Emergency - (865) 862-8907