It is common for commercial buildings with parapet wall construction to have internal gutter and drainage systems. When they become clogged, water can build up and put an excessive load on the roof, and causing the roof structure to separate from the roof drains, pouring a large volume of water into the building.  Fortunately, this leak was found early, and we were able to extract and dry this gym quickly. They were back in business the next day!

When the Rocky Hills property in this photo needed hardwood flooring cleanup, SERVPRO delivered with sealed drying chambers and could expedite the drying process. SERVPRO air movers and dehumidifiers can assist in reducing moisture levels for hardwood floors.

Many thanks to our Loudon SERVPRO Team Member Charles! Your outstanding work is why we have been voted HOMETOWN Favorite!! Our Knoxville customers were pleased that their water damaged home was restored, "Like it never even happened."

Our team responded to call about heavy rains causing significant damage to the exterior envelope of a building under construction. Our experts are using a commercial desiccant dehumidifiers and “lay-flat ducting.” “Lay-flat ducting” is a soft plastic tube that is flattened in a roll and is connected to the dehumidifiers with air moving through it as it inflates. The team at SERVPRO will work quickly and efficiently to restore this property to pre-damage condition.

Our team recently received a thank you note from one of our wonderful customers. The note reads “Hi! It’s been awhile, but I wanted to say how much I appreciated Ondina & her crew’s help at my Walkers Crossing apartment last summer.  Thanks to her, most of my things, and everything that means something was rescued. In fact, I just found a couple more smaller items that I thought were lost. They were great. I still can’t believe how much they got out & cleaned up. I really appreciate it.” We appreciate our customers and love hearing feed back.

Knoxville is experiencing some snow and freezing temperatures. The low temperatures can cause your pipes to freeze and burst creating a water damage emergency. You need to contact the experts at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for assistance. Water damage to your commercial or residential property will be repaired and restored by our team of highly trained technicians. We Are Ready and Here To Help!

It's that time of year when SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville receives calls about winter water damage. With specialized equipment like hygrometers and moisture detectors, our technicians can measure the amount of moisture in your Knoxville property. Water can be concealed behind ceilings and walls; our team uses infrared cameras to locate and eliminate the water. We dry out your property with industrial-grade dehumidifiers and High-speed air movers. Is your residential or commercial property ready for winter? This winter don't let frozen pipes or ice dams ruin your holiday, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville regarding any winter water damage emergencies - (865) 862-8907.

There is never a good time for an emergency in your home; some days are worse than others. Please read the testimonial letter we recently received. Our client shared comments including 'Your team was kind, understanding and patient. They could not have been more helpful. We truly appreciate all that you did’. As a trusted leader for water, fire and mold damage restoration in the Knoxville area, our highly trained team at SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is ready to help you also.

Pictured here is the state-of-the-art Hardwood Mat Extractor. The rectangular mat, placed over  a wetted hardwood floor, suctions water that is below the planks. The high-powered vacuum  draws the water and moisture from between the fitted seams in the flooring and channels it to  a drain line. The slow leak from the ice-maker line accumulated into a puddle out of sight. If  siphoned away fast enough, the hardwood flooring will not warp or cup and can be salvaged,  making for a very satisfied customer. This also mitigates opportunist mold from establishing  hidden colonies, leading to more inconvenience and expense. SERVPRO has qualified ASD and  WRT personnel, backed up by experience and equipment, to restore water damaged material  and possessions to pre-loss condition "Like it never even happened."

Water damage Occurred from flooding in Downtown Knoxville. A massive amount of water accumulated requiring a matching response. As you see in this photo, the amount of equipment available to deal with flood damage allows us to attack any job of any size. Our customers can be assured that we will deal with their tragedy swiftly and efficiently. They can count on sufficient quantities of water removal equipment to extract water. Commercial air movers and dehumidification machines are available in abundance. If you have a water damage event from any cause, call SERVPRO of Rocky Hill - Sequoyah Hills - South Knoxville 24/7 at (865) 862-8907.

SERVPRO of Rocky Hill/Sequoyah Hills/S Knoxville has a heavy-duty, state-of-the-art "Drying Chamber for Document Recovery." Important documents, books and other items that have sustained water damage may require immediate drying to ensure restoration. Large-scale floods and water intrusion may need on-site action to limit water damage. The drying chamber can be truck-mounted, and transported quickly to your location in the Knoxville area. After quick freezing the unwanted moisture content, the pumps will reduce air pressure within the chamber. This reduction significantly reduces the drying time and this process can salvage even items you thought were unsalvageable. If you suffer a water damage event in the Rocky Hill area, call us for fast service.

You are looking at a Downtown Knoxville office building that suffered a fire-suppressant sprinkler system malfunction. Our crew responded quickly and within several hours we had extracted the standing water using portable pumps and wet-vacs. Team members then strategically placed air mover and dehumidifiers to start the dry process. As you can see, we pulled back the vinyl baseboards to ensure the hidden areas were drained and dried protecting the walls from secondary water damage. The building owner was pleased, not only with our immediate response to his water emergency, but in minimizing costs, and quickly getting this wing of his commercial building operational again. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is always at the ready to assistance our local businesses with fire, mold, and water-related issues. We can also schedule a regular cleaning maintenance program. Call us 24/7 and we are ready to help. (865) 862-8907

This Knoxville apartment building sustained water damage to the second-floor bathroom caused by a burst pipe. The property management company contacted us for emergency service and two SERVPRO pickups, and a well-equipped box truck arrived in 15 minutes. Portable extractors removed the pooling water from the bathroom as wet-vacs and mops removed the water from the first floor. Moisture detectors and meters indicated the water traveled down a narrow path, so our technicians identified the wet areas, set up drying devices, and then used thermal fogging to sanitize the wall voids. Our expertise in antimicrobial disinfecting and antifungal applications will mitigate the possibility of mold growth as we restore a safe environment to the apartment. "Like it never even happened." When you have a problem with water, mold or fire, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for 24/7 service at (865) 862-8907.

This is a massive desiccant dehumidifier we used at the Farragut building in downtown Knoxville, TN after a water damage restoration job. It literally pulls moisture out of a building. Amazing! Hi-Tech Drying Equipment Drying equipment helps prevent property water damage like swelling and warping of floors, walls and furniture. Industrial grade dehumidifiers minimize secondary water damage. High-speed air movers create airflow across walls, carpets, pads and furniture, evaporating moisture. Some situations call for special drying techniques that require state of the art equipment and training. Our technicians are highly trained and experienced with every water damage and cleaning scenario.

This Knox County School building experienced flooding after record breaking temperatures caused water lines to freeze and burst. Temperatures in the single digits caused power outages and water damage throughout the Knoxville area. Our team was called to extract the water and dry the facility quickly. When your commercial building or home is threatened by water damage from flooding or leaks, our experienced crew has the expertise to mitigate the devastating effects of water damage. SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville proudly serves Rocky Hill, Knoxville and the surrounding areas. Photo Courtesy of Paul Efird/News Sentinel