Recent Water Damage Posts

Water Damage Cleanup in Knoxville Homes Requires Fast Intervention

9/8/2023 (Permalink)

Hire SERVPRO® for Water Damage Cleanup in Knoxville

Any water damage incident can cause progressive further damage and expenses as the hours proceed. Prompt repairs help prevent structural damage.

SERVPRO has a dedicated team for water damage cleanup in affected Knoxville homes. Our team comprises certified, skilled, experienced and certified technicians. Costs and budgets are another concern regarding water damage repairs. Various factors can increase the cost of repairing water damage. They include:

  • The extent of the restoration work required.
  • The types of ruined materials.
  • The water depth and the home’s affected area.
  • The water source. 

Expenses should not be a significant concern when you use SERVPRO’s customer-oriented services. We have designed our flexible services to accommodate individual preferences and needs. Our pricing is flexible and upfront. Our water cleanup services include the following steps:


Our team can identify the source and extent of the damage. Using moisture meters, and flir cameras our crew can determine the extent of water penetration in floors, carpets, and walls.

Water removal

We can take every necessary measure to eliminate water and moisture vapor from your property. We can use an electric submersible pump to extract the water. We can use subfloor drying systems, floor drying systems, and wood-drying systems as necessary.

Salvaging valuable items

Our SERVPRO team can use effective techniques and tools to restore fragile or delicate items. We also provide pack-out services for contents requiring repairs through specialized facilities. Our crew can help you to inventory the contents, pack them out, and redeliver them after restoration.

Odor removal

Excess moisture can cause unpleasant odors. We can use various procedures to deal with odors. For instance, to remove smells from carpeting, our SERVPRO technicians can treat both sides of the floor and carpet with a suitable EPA-registered disinfectant following extraction. We can deodorize hard surface floors by fogging with appropriate odor control or an appropriate EPA-registered disinfectant.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville offers hassle-free water damage cleanup services. We work 24/7 to restore properties to their pre-damaged state. Call us any time at (865) 862-8907. 

The Most Common Causes of Water Damage in Knoxville Homes

4/11/2023 (Permalink)

Hallway with water damage and SERVPRO equipment setup If your home has endured water damage, SERVPRO is Here to Help

SERVPRO Water Damage Mitigation Specialists Restore Knoxville Residences After Disaster Occurs

Water damage is among the most common disasters in the United States and can impact a property without warning. Miniscule perforations in pipes, damaged gaskets, leaky supply lines, and fixture failures are just a few of the many causes of water damage Knoxville homeowners have to endure. Worse still, these disasters can go unnoticed for days or weeks in some situations, leading to skyrocketing water bills, structural damage, and mold proliferation.

SERVPRO water cleanup professionals provide Knoxville properties with water damage removal services 24/7, even on holidays. Disasters do not impact properties on a predictable schedule, and even minor incidents can quickly escalate into more significant problems. With this in mind, SERVPRO professionals can quickly restore homes affected by water damage to minimize repair and replacement needs.

The Most Common Causes of Residential Water Damage

While homeowners may be concerned about how weather can impact their properties, the truth is that a considerable amount of water damage results from non-weather sources. Temperature changes or lacking insulation alone can affect the integrity of plumbing or appliances.

  • Plumbing-related disasters are easily among the most common for water damage cleanup. Worn threading, loose pipe joints, perforations, and ruptures from frozen pipes or clogged pipes all can introduce hundreds of gallons of water into a property in a short period
  • Appliances that rely on water, such as dishwashers, washing machines, and refrigerators, can experience supply line leaks, torn door gaskets, and drainpipe clogs that impact flooring, drywall, cabinetry, and other nearby materials
  • Drain clogs can also create issues in other water-using appliances. A toilet clog can impact sinks or showers, for example
  • Some water damage is accidental. A busy homeowner may start running a bathtub and leave it running enough to overflow or run the dishwasher without closing the door all the way

Whatever the cause may be, SERVPRO tools and knowledge can safely sanitize and remediate structures and contents to a clean, dry condition.

SERVPRO Moisture Extraction Equipment for Various Water-Impacted Surfaces

SERVPRO technicians can implement water extraction with a suite of tools tailored to multiple water damage scenarios.

  • Smaller-scale damages, or moisture in hard-to-reach nooks and crannies, can be addressed with portable extractors, which provide approximately 140 inches of water lift in ideal conditions. These units come with sanitation solution and wastewater tanks that each carry between five and 12 gallons
  • Truck-mounted units are designed for large amounts of moisture affecting a property. These units can weigh up to about half a ton and can store dozens of gallons of water
  • Specialized tools are available for salvaging carpet, including carpet wands, rover vacuums, and submersible pumps

Moisture extractors eliminate the bulk of excess water in and on surfaces, including upholstery and carpet, to accelerate the drying process, performed with carefully-positioned air movers and dehumidification units. Most water damage scenarios are likely to rely on low-grain refrigerant coil dehumidifiers. Depending on the structural materials affected and the power sources available, desiccant dehumidification can be a more effective choice.

When water homeowners need water removal services that make a property look and feel “Like it never even happened,” they can contact SERVPRO of Rocky Hills / Sequoyah Hills / South Knoxville at (865) 862-8907.

Water Damage in Confined Spaces in Knoxville Homes – Call SERVPRO

2/21/2023 (Permalink)

equipment drying out crawlspace Water damage mitigation to a Knoxville area home crawlspace can improve IAQ. Indoor Air Quality and protect your home's structure.

Water Damage in Crawl Spaces and Attics Present Unique Challenges in Knoxville Homes

Confined spaces are often difficult to enter and exit in Knoxville homes. Entry may be through a small trap door, there is little ventilation, and they are difficult to move around in. Plumbing leaks are common in these areas and may go unnoticed for days or weeks, depending on the size of the leak. These dark, poorly ventilated spaces are perfect for damage to insulation and structures in these spaces.

SERVPRO provides water damage restoration and cleanup in Knoxville and surrounding areas. Confined spaces present additional challenges to anyone entering the space in addition to difficult entry and exit.

  • Rodent droppings may be present in attics and crawl spaces.
  • Mold may be present in long-term leakage situations (Note mold can begin forming in 24 to 48 hours with the right conditions)
  • Gas lines and electrical wiring may be compromised.
  • Sewer gas may be present in crawl spaces.

Our SERVPRO technicians have been trained to manage these conditions and utilize the appropriate safety equipment to ensure our employees and residents of the home are safe. While it is tempting for clients to make plumbing repairs and clean up water damage themselves, the potential danger to their health and well-being should be considered.

We utilize various techniques to remove water, lower the humidity, and complete repair to the space affected by water. These include:

  • Utilize personal protective gear for safe handling of material
  • Verify and correct the cause of water intrusion
  • Utilize water extractors – pumps, wands, moisture meters, etc.
  • Introduce air movers to provide fresh dry air
  • Remove permanently damaged contents, i.e., insulation
  • Install dehumidifiers to dry the affected area
  • Complete water damage repair and restoration as needed

SERVPRO assesses the situation and prepares recommendations for the client regarding the best approach for water damage in confined spaces.

Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for water restoration services. We provide service to Knoxville and nearby areas. We can help 24/7. Call (865) 862-8907.

Submersibles Help Downtown Knoxville Water Damage Restoration

8/14/2022 (Permalink)

a SERVPRO truck in the parking lot of an apartment complex When you are facing water damage, make sure to call a company that has the pumps and expertise to handle the situation. Call SERVPRO right away.

Water Damage Restoration Needs Extractors

Extraction is vital to area homes' overall water recovery and restoration processes. Standing water must be addressed promptly before greater harm to the house results. Several extractors can fit the needs of a residence, and this begins with any pooling first, which is often the target of pumps and vacuums.

What Makes Submersible Pumps Common Choices? 

Submersible pumps are preferred options during water damage restoration in Downtown Knoxville for the rapid removal of standing water. Because they run on electricity, getting these units up and running fast in an emergency can be easier than larger fueled machines. Similarly, electric submersibles are more versatile and mobile, able to be moved from one room to another without considerable reconfiguration.

Are These Pumps Always Best?

While submersible pumps are versatile and mobile when standing water can threaten multiple rooms of a residence, this does not always make them the most efficient choice for the work to be done or capable of completing the work that remains. More powerful water removal tools like truck-mount or gas-powered trash pumps often best perform deep extraction needs. Similarly, too shallow damage is not remedied by the submersible pump and requires wet vacuums.

What Extractors Can Help After a Loss?

Because submersible pumps are not always the best choice, it can be beneficial for homeowners to understand and identify other equipment that SERVPRO might use in their homes to complete water mitigation and restoration services. Some of these can include:

  • Wet Vacuums 
  • Truck-Mount Pumps
  • Trash Pumps

Choosing the right extraction tool during water mitigation is important to protect property and contents. In many cases, the appropriate water removal tool is a submersible pump. Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team arrives with the full measure of our inventory to begin necessary cleanup and extraction when you call (865) 862-8907. 

Do Not Skip Water Removal When Remediating Damage from Failed Plumbing or Appliances in Knoxville

8/14/2022 (Permalink)

a man on the phone while holding pots and pans to catch the water falling from his ceiling Whether the excess water comes in from above or below, team SERVPRO can help. Contact our technicians any time day or night - 365 days a year.

Let us handle the problem for you

Water flowing from a broken pipe or malfunctioning equipment like a water heater in Knoxville does not drain away on its own. Some homeowners might believe that opening windows and running fans to speed evaporation after a water loss provide the appropriate level of intervention. Although a drying phase is essential to bringing your water damaged home back to preloss condition, failing to remove as much liquid water as possible exposes buildings to the risk of permanent and lingering damage.  

The first step after the pipe bursts or the hose loosens is water removal. Knoxville homeowners who schedule an assessment with us should expect our managers to design a project plan that evacuates water rapidly. Pumps are appropriate for water deeper than two inches while wanded extractors vacuum up residual water and have the flexibility to get into tight spaces.

SERVPRO also uses thermal imaging to locate any hidden pockets of water trapped in building cavities. Our Institute of Inspection, Cleaning and Reconstruction Certification (IICRC)-trained technicians use a range of strategies to release, contain, and dispose of the water outside of your dwelling. Controlled demolition tactics like flood cuts or holes drilled in mortar joints help complete water removal.

When water seeps into crevices or moves between fixtures or structural components, SERVPRO diligently extracts the liquid. An example is the use of a negative air pressure system on hardwood floors. We attach floor mats on the surface, hook up hosing to a high-efficiency extractor, and suctions the water in its liquid state from between planks and several levels of subflooring. 

Research shows that removing liquid water is 500 times more efficient than neglecting this step and depending on applied structural drying techniques to do the majority of mitigation and remediation. SERVPRO takes the time to finish water removal,  decreasing the hours and expense needed for structural drying.

Only when we are satisfied that water removal is complete does our crew lead determine final drying goals. SERVPRO technicians are skilled in Applied Structural Drying (ASD). Blowing air over puddles or positioning drying equipment in standing water is exceptionally inefficient and hazardous.  Best practices stress the focus should be heating and drying the air to facilitate the transfer of the absorbed water into vapor for dehumidifiers to capture. 

Partner with the team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for appropriate water removal services. We answer your call to (865) 862-8907 day or night.

How to Handle Bearden Water Damage

7/11/2022 (Permalink)

water damaged wall and ceiling Water damage to your Bearden property can be devastating.

Call SERVPRO for Water Damage Repair Services in Bearden

You never want to discover Bearden residential water damage in your home, but the unfortunate reality is that many homeowners will have to deal with this problem at some point. Flooding and water damage are the most common because of everything from ruptured pipes to significant storms. How you handle the issue is essential, and this is because a fast response may minimize the chance of mold growth in your home. There are a few steps that you can take when you discover standing water in your home.

Stop the Flow of Water

In some instances, you cannot stop water flow into the property. For example, if there is a significant caused by a severe thunderstorm, floodwaters may rise all around the property, and you may not have any way to stop the flow of water. On the other hand, if the flood is related to a damaged pipe in the home, you may be able to turn off the main water valve so that the water flow has stopped. You can also call a plumber to repair the pipe, which is one of the first steps you should take when you spot the signs of a flood on your Bearden property.

Dry Out the Property

If you have Bearden residential water damage in your home, your next step should be to remove the water and dry out the property. These are separate steps that need to happen if you want to prevent the possibility of mold growth in the home. Professional remediation services are available to help you dry out the property faster than a homeowner could on their own. Professionals will use extraction equipment and powerful fans to suction away water and remove humidity from the air. These two steps will dry out the property so that the possibility of mold growth is minimal.

Call for Professional Assistance

Nobody wants to deal with water damage in their home because the moisture can easily lead to mold growth. This growth can complicate matters and add to the time and expense associated with the repair work. Professional assistance is available to help you quickly overcome the water damage in your home. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is the company to contact when you discover standing water in your home. We offer an immediate response to requests for service in the community. Call us at (865) 862-8907 for 24-hour assistance with your Bearden residential water damage issue.

Objectives of Water Mitigation for Knoxville Homes

7/11/2022 (Permalink)

Inside of SERVPRO storage facility; SERVPRO equipment stacked on shelves Mitigation focuses on getting the drying process started as fast as possible.

Water Mitigation Focuses on Several Goals

Mitigation is a combination of actions designed to protect a damaged home and its contents from water damage and ruin. This phase of restoration combines several individual efforts, but generally, similar objectives govern the process and its result.

Making the Customer Feel at Ease

The first and most essential element of water mitigation for Knoxville properties is ensuring the comfort and calmness of the customers involved. Water damage can be traumatic and stressful, so taking a little extra time with homeowners to explain our processes and objectives can help put them at ease. 

Removing As Much Water As Possible

Water removal services often fixate on the visible pooling in the property, which gets managed with a combination of vacuums and pumps. Similarly, other water concerns must be extracted or collected, such as trapped moisture in building materials or humidity in the environment. 

Protect the Structure and Contents 

Personal belongings and contents are a priority for customers, and we put the same care and consideration into handling these at-risk items as we protect the structure from water deterioration.

Begin the Drying Process

Mitigation must also focus on getting the drying process started as fast as possible. The fewer delays in starting evaporation and moisture management in the work areas, the more of the structure that can be preserved, cleaned, and spared from tear-out. Common implements and instruments for this drying process include:

  • Air Movers
  • Dehumidifiers
  • Heaters
  • Drying Mats

Mitigating water damage is one of the most critical portions of effective and complete restoration for homes and businesses. Instances like burst pipes or leaks can rapidly impact Knoxville area properties, so our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team responds fast to protect the structure and its contents when possible. Call us now at (865) 862-8907.

Water Damage Restoration in Knoxville Requires Expertise

6/15/2022 (Permalink)

SERVPRO restoration equipment being used on water damaged floor Water needs fast removal. Letting water sit in your house is inviting more damage. Call SERVPRO today!

SERVPRO Properly Tackles Water Damage in Knoxville

Water is important, but it at times turns into a destructive natural force that causes mayhem to homeowners. Water can damage your house in multiple ways, including causing wood floors to cup or warp, discoloring beautifully painted walls, or leading to mold growth. 

If left unattended for long, water can compromise the structural integrity of your building’s foundation. Water damage in Knoxville homes should not cause sleepless nights to the residents, for SERVPRO has a team of professional water damage restorers who are always available to perform swift, effective, and cost-effective restoration processes. Our repair process includes these steps:

  • Damage assessment
  • Water removal
  • Drying and dehumidification
  • Cleaning, sanitizing, and odor removal
  • Reconstruction

Damage Assessment

When we get to the site of the damage, our SERVPRO team identifies the water source causing the damage. Water can create hazards, particularly in areas with electrical panels. We know which damages and risks to look for and assess the situation to develop a strategy for removing water and repairing the damage.  

Water Removal 

Our SERVPRO water damage restoration technicians can use the electric submersible pump to extract the water. This pump eliminates suction lift limitations while offering a quiet and continuous operation to remove about 100 to 18,000 gallons of water per hour.

Drying and Dehumidification

This phase is essential for protecting your residence because it eliminates moisture that can cause bacterial growth and mold infestation. We can use centrifugal air movers and dehumidifiers to dry your home. Dehumidifiers emit hot air that is suitable for drying hard-to-dry areas. 

Cleaning, Disinfecting, and Odor Removal

After drying your residence, our team can clean, disinfect and deodorize the floors, walls, and personal items. We can use safe and eco-friendly cleaners and disinfectants on all affected items. 


For severely damaged building materials, our SERVPRO team offers reconstruction. This phase may involve repairing or replacing damaged drywall, installing a new carpet, and installing new plumbing or cabinets. 

Letting water sit in your house is inviting more damage. Contact SERVPRO of Rocky Hill / Sequoya Hills / South Knoxville at (865) 862-8907 for an effective extraction and restoration process. 

How to Combat Frozen Pipes and Ice Damming Issues in Knoxville

12/19/2021 (Permalink)

icicles hanging off of a frozen pipe Regardless of how the excess water entered your home, team SERVPRO can help. Contact SERVPRO when facing frozen pipes or ice damming.

SERVPRO Can Help You Establish Vulnerable Areas of Your Home to Prevent Freezing and Damming

Dealing with water intrusion during frigid winter is highly inconvenient that you may not even want to think about it. However, failure to consider the possibility does not help shield your property from such an outcome. A better solution is to strive to understand how frozen pipes and ice damming issues develop.

With the right knowledge, your focus shifts from worrying about damage from frozen pipes and ice damming in your Knoxville property to what viable actions you can take in case of any eventuality. The main thing to understand is that heat influences damming while pipe-freezing develops from cold, but both problems are related to the structure’s insulation. Knowing that SERVPRO can shoulder the burden of resolving any issues that arise is also reassuring.

Some of the problems water restoration professionals handle include:

  • Stopping water intrusion into your home from an ice dam
  • Helping locate frozen pipes
  • Helping thaw frozen pipes safely
  • Cleaning up and drying wet areas after water intrusion

Since prevention is always better than fixing damages, you should consider solutions that help prevent pipes from freezing. SERVPRO IICRC-certified technicians can help point out vulnerable areas in your home and the actions you should take to forestall damage.

Typical problems leading to pipe freezing include:

  • Pipes installed in unheated areas of the house
  • Water outlets leading outside
  • Pipes located in uninsulated areas of the property

Our SERVPRO technicians readily identify unheated areas in a house where plumbing systems run. Garages and kitchen or bathroom cabinets are typical examples. A straightforward solution for such an issue is installing pipe sleeves to insulate the exposed areas. For the water outlets leading outside, proper management is enough. Closing inside valves and opening outside valves offers sufficient protection since the water inside the house cannot freeze while any water remaining outside can expand without rupturing the pipe.  

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help you deal with frozen pipes and ice damming through preparation and proper response when it happens. Call us at (865) 862-8907.

What Damage Can a Leak in the Ceiling Cause Knoxville Homes?

10/26/2021 (Permalink)

burst pipe When a pipe burst and causes water damage in your home, you need the services of SERVPRO water damage restoration technicians. Call now!

A persistent leak can be highly damaging to Knoxville properties in multiple ways. 

A disturbing fact about small leaks in your residence is that you might not notice them for days or even weeks. Persistent drips can work their way out to the surface materials, and by this time, have caused considerable damage to the structural cavity.

Deterioration of Building Materials 

The exposure of building materials to water damage in Knoxville homes can be more than these structural elements can withstand over a long period. As building materials deteriorate and erode, the need for controlled demolition becomes greater. Demolition of moist materials provides direct access for drying tools to reach the damaged areas.

Needed Repairs of the Plumbing System

Once the plumbing system is visible, often the leak is easy to detect. When locating the problem is more challenging, we can trace the severity of the water damage to its worst points and often find the breach. With a general contractor license, our SERVPRO team can perform the necessary plumbing repairs to get this utility recharged and pressurized for use in the home.

High Levels of Moisture Damage 

Clearing out lingering moisture from the ceiling cavity can be a focal point for our responding technicians. Over time as a plumbing fixture leaks, the entire surrounding area can become saturated and damaged by these damp pockets. With these surface materials removed by the controlled demolition process, we can access moist materials with drying equipment like:

While there are hundreds of causes for water damage in area homes, situations like ceiling leaks can be disastrous for the property. With the expertise of our SERVPRO of Rocky Hills / Sequoyah Hills / South Knoxville water restoration professionals and our general contractor license, we provide comprehensive recovery services. We are available anytime at (865) 862-8907. 

Mitigating Water Damage Losses in Downtown Knoxville with Emergency Services

10/19/2021 (Permalink)

SERVPRO logo SERVPRO IICRC certified technicians are trained and experienced in all phases of water damage restoration. 24/7 365 days a year we are here for you.

We begin restoration with a few key mitigation strategies in Downtown Knoxville homes. 

With water damage being among the more common call-outs that our professionals must address, we stay ready to meet these demands with pre-stocked trailers and production vehicles. Getting mitigation started as soon as possible is critical to reducing restoration costs for the customer.

Assessing the Situation and Hazards 

Before water mitigation in downtown Knoxville homes and properties can begin, a proper restoration strategy must be determined through an inspection process. Our production manager walks through the property with the owner to identify customer priorities and areas that could be hazards for responding technicians. Job scoping identifies:

  • Structural damages
  • Debris
  • Mold threats
  • Damaged contents

Relocating At-Risk Contents 

Homes and apartments are full of valuables, treasures, keepsakes, and personal belongings that matter as much to the customer as the structure does. Emergency services must account for the value that clients put on these contents. We have on-site cleaning strategies and relocation services to move these items to our nearby facility for focused cleaning and safe storage.

Water Removal Services 

Perhaps one of the most necessary emergency services available after water damage is extraction. We have dozens of water removal tools in our inventory capable of handling threats of varying sizes and severities. Pooling water can be among the most hazardous conditions for sensitive building materials, so we quickly remove standing water as fast as possible with pumps and vacuums.

Specific emergency services are critical in restoring and recovering damaged properties after water loss incidents. As rapidly as these situations can get out of control, we have an urgency to our response to ensure the appropriate mitigation strategies are implemented as soon as possible. Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team is ready to help 24/7 at (865) 862-8907.

Water Damage in Your Knoxville Property

9/29/2021 (Permalink)

Esporta washing system two units SERVPRO offers advanced cleaning equipment to restore water damaged fabrics and contents in the Knoxville area, "Like it never even happened."

How to Restore Upholstery and Sensitive Fabrics After Water Damage in Knoxville

You may be worried about the potential expenses of a water damage claim, but the sooner you act, the sooner you can begin to mitigate those damages. Unwanted water in your home is a time-sensitive issue. The longer the water sits, the more likely it is to degrade, spread to other rooms, or permanently damage your contents. Degradation in water categories can see many salvageable items become non-salvageable. Using a professional restorer means the contents of your home have the best chance of restoring to the previous condition.

You can begin dealing with water damage in your Knoxville home by removing any small items from the affected area and shutting off power via the fuse box. Wet electrical devices can suffer permanent harm when electrical currents run through them. Contact your insurance provider immediately and make a call to a professional restoration firm. On arrival, SERVPRO technicians can perform mitigation straight away by blocking heavy furniture above the water level as well as removing excess moisture.

Water Clean Up

Emergency tasks stop the harm-causing elements of property damage. The next step is to begin sorting items for restoration. Depending on the degradation levels of the water, there may be lots of recoveries or very little. However, SERVPRO technicians have access to state-of-the-art equipment and machinery. Fabrics, which could usually suffer permanent harm, are recoverable using Esporta Washing Machines. In Esporta washing machines, the textiles are held in place while hydraulic pressure performs the cleaning. These can remove up to 99% of soiling from even sensitive fabrics.

Other items in the home, like furniture or upholstery, are cleanable on site. SERVPRO technicians can set up proper drying conditions to help reduce the moisture content of furnishings. Rotary machines have special fittings for gentle agitation of upholstery and are suitable for leather, suede, hybrid, and cotton coverings. We can use specialized conditioners during cleaning to ensure your upholstery returns to its previous condition.

Using professionally trained restorers can help you to salvage plenty of your possessions from a waterlogged home. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

Handling Drywall Poses Significant Challenges During Water Damage Repairs in Knoxville

9/14/2021 (Permalink)

flood cut lower wall SERVPRO can mitigate water damage by extracting water from hardwood flooring and removing non-salvageable drywall in Knoxville homes

SERVPRO Looks for Convenient Ways to Handle Deteriorated Materials during Water Damage Remediation

If there is a leak in your property, one of the most vulnerable structural materials is drywall since it can absorb water from the floor through wicking or even from the air since it is hygroscopic. Many plumbing systems in Knoxville properties also run through cavities covered with drywall panels leading to immediate exposure when there is a leak.

Although drywall is vulnerable to moisture exposure, the need for extensive water damage repair in Knoxville properties varies on a case-by-case basis. Depending on the time it takes to discover the water exposure, issues can range from slight wetness, bubbling, and cracked paint or mold infestation. Our SERVPRO technicians help determine the full extent of the problem through physical examination and probing with tools such as moisture meters and sensors.

The level of challenge when dealing with drywall might be linked to whether you are doing:

  • Water clean up
  • Cleaning up after a sewer backup
  • Flood restoration

If the water is from clean sources, challenges arise mostly because of extended exposure. SERVPRO professionals can help limit exposure since we have powerful water extraction equipment that reduces the time it takes to remove pooling water from a property. We also take steps to expedite the drying of any wetness by directing airflow towards the wall surfaces using air movers.

Other cases involving dirty or contaminated water require drastic action. Our SERVPRO technicians cut away parts of the drywall soaked in polluted water since cleaning cannot eliminate contamination.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has profound knowledge of the effects of water on various materials, thus delivering the appropriate solutions. Call us at (865) 862-8907. We’re Faster To Any Size Disaster.

What Does Water Mitigation Mean to Knoxville Residents Experiencing Burst Pipes or Ceiling Leaks?

8/11/2021 (Permalink)

a staircase with siding removed. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is here for all of your water damage needs. Call us today, we would be happy to help.

SERVPRO prevents further damage through water clean up and other mitigation services in Knoxville

When wet floors, walls, or ceilings challenge residents of Knoxville, water mitigation is an essential first step in solving the problem. Understanding the terms used by professionals helps homeowners follow a complicated water restoration course as a partner not just an observer.

What Does Water Mitigation Mean for Knoxville Residents?

After identifying and controlling for safety hazards, SERVPRO then assesses your Knoxville home’s need for water emergency services. Water damage mitigation is a broad category encompassing actions intended to prevent further damage from standing water and lingering moisture. Common mitigation tasks  include:

Packing contents out of wet areas to dry spaces on-site or to a professional production facility

Water removal services including: 

  • Using submersible equipment to pump out water deeper than two inches
  • Evacuating the remaining standing water with truck-mounted or portable extractors with the assistance of brooms or squeegees

Evaluating the condition and durability of water damaged structural components, making decisions supporting water mitigation through controlled demolition:

  • Tear-out of thoroughly soaked building materials
  • Planned partial demolition interventions intended to release trapped water and open up wet building cavities by: 
  • Punching ceiling weep holes
  • Cutting or drilling drainage holes after removing baseboards
  • Sawing flood cuts between studs several inches above a wall’s flood line   

Is Structural Drying Considered Water Mitigation Intervention by SERVPRO?

Since the goal of water mitigation and remediation is preventing ongoing and progressive damage, using research-based drying strategies fits the definition. SERVPRO reduces moisture to normal levels in Knoxville homes employing:

  • Moisture detection and metering devices 
  • Air movers
  • Heaters
  • Dehumidifiers

Rely on the training and experience of the water mitigation team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. Call 24/7 to discuss your options at (865) 328-9459.

Handling Carpets During Water Restoration in Rocky Hill Properties

2/18/2021 (Permalink)

Carpet water removal Contact SERVPRO for water damage mitigation services, no matter how big or small.

SERVPRO Helps with In-Place Drying and Removal of Carpets for Water Restoration

Whether there is a leak or other water intrusions in a house, highly porous materials such as carpets are vulnerable since they absorb the water quickly. The absorbed water can cause different problems, including deterioration of the material or bad odor. Drying carpets is also challenging since regular water extractors cannot remove all the absorbed water.

SERVPRO can help tackle all challenging tasks during water restoration in your Rocky Hill home, including finding a solution for your wet carpets, area rugs, and other heavily porous contents. Our Water Restoration Technicians use different restoration approaches after assessing the specifics of the situation, including:

  • Carpet construction
  • The amount of water involved
  • The duration of exposure to the water

The information gained from the evaluation helps our SERVPRO technicians determine whether to remove the carpet or dry it in place. Some factors like extended exposure to water necessitate removal because there is a higher likelihood of physical damage such as delamination or even mold development. In case we determine in-place removal is possible, our SERVPRO technicians use deep extractors such as the water claw to improve efficiency. 

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has sufficient resources for efficient water restoration. Call us at (865) 862-8907 to assist you.

Join Other Residents of Rocky Hill in the Alliance I/DD Division Meeting

1/13/2021 (Permalink)

SERVPRO vehicle and technicians outside job site. Water damage to your property should be left to the professionals to handle. SERVPRO technicians are IICRC certified and trained for the job.

Be part of the Alliance I/DD Division Meeting in Rocky Hill.

The Alliance welcomes all Rock Hill residents to the I/DD Division meeting. The event takes place on January 26th from 9:30 AM to 11:30 AM at 35 Cold Spring Road, Suite 522, at the Alliance Rocky Hill Office. The event organizers expect interested persons to arrive thirty minutes early.   

Once you are part of the organization, be ready to offer services to persons with intellectual and development disabilities (I/DD). The service providers are funded by various organizations, including:  

  •         Office of Early Childhood (OEC)
  •         Department of Development Services (DDS)
  •         Department of Social Services (DSS)

The organization holds its meeting every fourth Tuesday of the month. The event’s organizers urge interested persons to wear masks at all times during the event.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville warmly welcomes you to the Alliance I/DD Division meeting. Leaking faucets or a malfunctioning dishwasher can cause severe damage to your property if not handled by a professional on time. If you need water damage restoration for your Rock Hill property, talk to our experienced restorers at (865) 862-8907.    

Rocky Hill Residents Can Follow the Peppermint Trail for Holiday Fun

12/21/2020 (Permalink)

SERVPRO vehicle Explore the Peppermint Trail for some holiday treats as SERVPRO technicians take care of your water extraction.

The Peppermint Trail is Brimming with Holiday Treats for Rocky Hill Folks of All ages

A delicious holiday adventure awaits in downtown Knoxville. There will be peppermint treats galore. You can enjoy traditional peppermints, candy cane coffee, and other peppermint-flavored goodies. Peppermint isn't the only thing that is there, so are these delicious treats:

  • Gingerbread
  • Hot buttered rum
  • Eggnog
  • Apple spice and other holiday flavors
  • Donuts
  • Cookies
  • Fudge
  • Cheesecake
  • Cookies

That is just the beginning of this festive event that is happening in December through January 3rd. 

Stroll Down Peppermint Lane and Check Out Local Businesses

You can find a list of local stores that are participating on the downtown Knoxville website. Not only will there be edible delights but lots of holiday gifts to purchase as well. It is a wonderful way to get out and spend time with the family while enjoying the sights and sounds of the holiday. 

Happy Holidays from SERVPRO

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville provides water extraction services to Rocky Hill and surrounding areas. We wish everyone a safe and happy holiday. Contact us at (865) 862-8907.

SERVPRO Mitigates Water Damage in Knoxville

12/10/2020 (Permalink)

SERVPRO vehicles For any level of water remediation in your home, contact the experts at SERVPRO right away.

Knoxville Residents Can Trust Our Technicians to Provide Professional Water Removal 

Home to over 187,000 people, Knoxville is rich in history. From its humble beginning as a relatively isolated town, it has grown to become Tennessee’s third-largest city. 

Indigenous People Arrive

Knoxville can trace its history back thousands of years to indigenous people who settled in the area. The first arrivals are believed to be people from the Woodland period. A burial mound is preserved from the Mississippian culture period (c. A.D. 1000- 1400) and is one of the oldest man-made structures in Knoxville. Other prehistoric sites include:

  •   Early Woodland (c. 1000 B.C. – A.D. 1000) habitation near the Knox-Blount county line
  •   Dallas Phase Mississippians villages – Post Oak Island
  •   Dallas Phase Mississippians villages – Bussell Island

Native American Influence

The Cherokee people were thought to have migrated from the Great Lakes area into what would become Knoxville. By the 18th century, they were the leading tribe in the East Tennessee region. The Cherokee were part of the Iroquoian language tribes and were continually fighting with the Creek and Shawnee tribes. The Cherokee name given to the area was kuwanda'talun'y. It means “Mulberry Place”. They resided mainly along the Tennessee River in what is known as the Overhill settlements.

Europeans, Traders & Explorers Come to Knoxville

Hernando de Soto is supposed to have been to Bussell Island in 1540. Explorers and white traders started arriving in the later years of the 17th century. One early record notes that a British gentleman, Henry Timberlake, was sent as an emissary to the Overhill settlement. Timberlake is recorded as stating how pleased he was that the waters of the Tennessee River were deep. His party had struggled to navigate the shallower waters of the Holston River.

Settling the Appalachians

After the French and Indian War and the American Revolution, European settlers flocked to the Appalachians. They established a settlement to the west of the mountains. White settlers were not unfamiliar with the area. There was a group already well established in the Holston and French Broad valleys. These locations were considered part of Cherokee lands, and the illegal settlers were ordered to leave in 1785 by Congress. It was an order that fell flat, and tensions between the Cherokee and the Euro-Americans grew.

James White – An American Pioneer

James White was born in North Carolina in 1747. He was not only a soldier in the American Revolutionary War but a pioneer as well. During the Revolution, White extinguished himself as a militia captain. He would eventually become the lieutenant colonel commander of the militia in Knox County. In 1783, White took a group of men on an expedition that would lead to the discovery of the area that would become Knoxville.

White’s Fort & The Beginnings of a Town

James White and James Connor built White’s Fort in 1786. The fort was built on land White had purchased a few years earlier and is located near the mouth of First Creek. The land was surveyed for the creation of a town in 1790 by White’s son-in-law Charles McClung. The borders of the town ran between First Creek and Second Creek. The result of the survey included:

  •   64 half-acre lots were established
  •   Waterfront area was set aside for a town common
  •   2 lots were designated for a church and graveyard
  •   4 lots were set aside for a school

A Church, School, and New Governor

In 1792 the First Presbyterian Church was founded. On the lots designated for a school, Blount College was chartered in 1794. It would be the basis for the University of Tennessee that claims that starting date as its own. William Blount, a North Carolina surveyor, was appointed the governor of the Territory South of the River Ohio in 1790. He was appointed to govern this newly established territory by President George Washington.

Cherokee Nation & the Treaty of Holston

Tensions were still on the rise between the Cherokee and the settlers. Governor Blount needed to bring peace to the situation. The problem of boundaries and illegal settlers had to be dealt with, so there was clarity on both sides. The Treaty of Holston was developed quickly and was signed by Blount and others, including John Watts, a Cherokee representative at White’s Fort in 1791.

Knoxville Becomes the Capital

The territorial capital did not end up where Blount originally wanted it because the Cherokee nation would not cede the land. He then chose White’s Fort as the new capital and named it Knoxville. This was in honor of Henry Knox, a Revolutionary War general who was then Secretary of State. 

War & Peace with the Cherokee Nation

It was not long before trouble began. From the Holston treaty, Blount understood that he had purchased land from the Cherokee that made up much of what is now East Tennessee. This was under debate by the Indians, and violence broke out over the issue. In 1793 Knoxville settlers attacked the Cherokee unlawfully. Eventually, peace would be established in 1794.

SERVPRO is Proud to Serve the Knoxville Area

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville provides professional water removal services. If you have experienced water intrusion from a burst pipe, dishwasher overflow, or something similar, we are here to help. Our technicians arrive quickly once your call is received. They will then:

  •   Scope the area to determine the depth of the problem
  •   Put together a plan of action
  •   Deal with water extraction immediately
  •   Dry the premises using powerful air movers and dehumidifiers
  •   Use controlled demolition to enhance drying if needed
  •   Repair and restore damaged structural elements
  •   Clean content
  •   Leave the home, “Like it never even happened.”

We understand the effect home flooding, from something as simple as a washer overflowing, can have on a home. If not dealt with promptly, the damage can become worse and costly. Secondary problems such as mold is a concern as well when moisture is not cleaned up right away. 

If you need assistance with any type of water spill, no matter how big or small, call the professionals at SERVPRO. You can contact us at (865) 862-8907 for more information.

Get Your Feet Tapping At An Old Fashioned Knoxville Jam Session

11/27/2020 (Permalink)

a guitar and a microphone SERVPRO is looking forward to the Old-Time Knoxville Jam!

Come And Play Or Enjoy Listening At An Old-Time Knoxville Jam

Knoxville has a rich music culture, and what better way to celebrate it than at an old-time jam session?

Join Sarah Pirkle at the Jig & Reel and immerse yourself in the legacy of the Appalachian music that is an integral part of the city.

  • This is a string only session – no percussion instruments.
  • Dancing is encouraged, but please do not wear tap shoes.
  • Open to all abilities – just grab an instrument from the wall and go to town.

This is a fast-paced jam with no breaks. Everyone plays together, so it gets very lively and is a lot of fun. Play as much or as little as you want to – or if you are not a musician, come along and enjoy listening.

Sessions take place every Tuesday at 7:15 PM.

With the winter weather coming in, businesses need water damage restoration companies near them to rely on. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville supports local businesses. Call us at (865) 862-8907.

SERVPRO is Ready to Perform Knoxville Water Damage Cleanup 24/7

10/23/2020 (Permalink)

SERVPRO semi, equipment, giant tree SERVPRO customers relax when they know our Team is handling water emergency problems on their Knoxville property.

Receive Emergency-Response Cleanup and Restoration That is Faster to Any Size Disaster When You Call (865) 862-8907

Knoxville, Tennessee, sports a population of over 187,000 and is the third-largest city in the state. The entire Knoxville Metropolitan Statistical Area has a population of over 869,000, according to 2019 data. Not only has this historic area been settled since 1786, but it was also the original capital of Tennessee. The Marble City is home to a myriad of prominent corporations that contribute significantly to American business, including:

  • Media giant Discovery, Inc.
  • Tombras Group, a multimillion-dollar digital advertising firm.
  • Truckstop chain giant Pilot Flying J.
  • Multibillion-dollar wholesale grocer The H. T. Hackney Company.

The Queen City of the Mountains is home to many tourist destinations, such as the Sunsphere built for the 1982 World’s Fair, the McClung Museum of Natural History and Culture, and the French Broad River, a popular destination for boating and kayaking. Knoxville is also one of the entry points for the historic Great Smoky Mountains National Park.

Knoxville: A City Built on Restoration

The affectionately-named “Heart of the Valley” is no stranger to rebuilding and revitalization. Knoxville has undergone massive growth from its roots as a manufacturing center into a veritable jewel of Appalachia. In the aftermath of the Civil War, northern investors brought commerce back to the city during Reconstruction. After the Great Depression, Knoxville was restored in part by the creation of the federally-owned Tennessee Valley Authority (TVA), now the largest public power provider in the entire United States.

Much like the resilience inherent to Knoxville itself, SERVPRO is dedicated to helping you bounce back after a disaster occurs. As local franchise Vice President Kristina L. Greenway puts it, "Helping others in their time of need is one of life’s greatest privileges."™

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville: A Locally-Owned and Operated Franchise with a Focus on Family

Your local SERVPRO franchise is owned and operated by people with their own ties to the Knoxville area. President and Vice President John A. Greenway and Kristina L. Greenway are graduates from Roane State Community College and Lincoln Memorial University. Their son, Sean, is a former crew chief currently acting as the Key Account Manager for this franchise location.

John has several Institute of Inspection Cleaning and Restoration Certification (IICRC) approved accreditations related to disaster mitigation, including:

  • Water Damage Restoration (WRT)
  • Applied Structural Drying (ASD)
  • Commercial Drying Specialization (CDS)

Kristina also has extensive training in restoration industry best practices approved by the IICRC, including the following:

  • Certified BioRecovery Masters (CBRM) from the American BioRecovery Association
  • WRT certification
  • Fire and Smoke Remediation (FSRT)
  • Advanced Microbial Remediation (AMART)

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is partnered with several local organizations, including Emergency Planning Committees, the Tennessee Association of Plumbing-Heating-Cooling Contractors, the Greater Knoxville Hospitality Association, and the Knoxville Chamber of Commerce.

Whether your family’s residence in Morningside has suffered a pipe leak or your budding startup in an office park on Locust Street requires rapid-response cleanup and structural drying late at night, SERVPRO can return your property to a preloss state.

Water Damage Claims Information for Knoxville Homeowners

Water damage is the most common cause of residential property damage in United States homes today, seconded only by fire damage. Common causes of water damage in Knoxville homes include burst pipes, overflowing water from a neighboring property, and sprinkler system failures. These incidents can lead to such issues as:

  • Mold damage, which can have health effects, cause property damage, and create unpleasant odors in the home.
  • Warping, cupping, cracking, wood rot, and fungal growth on structural materials.
  • The attraction of structural material damaging pests like carpenter ants and termites.

A critical aspect of mitigation and restoration is maintaining a claims filing process that is as streamlined and transparent as possible. It is crucial to ensure that homeowners are well-informed about insurance standards specific to Tennessee.

Knoxville homeowners with questions about their rights are as policyholders, or those who wish to know more about the regulations and laws apply to Tennessee insurance claims can find out more from the Tennessee Department of Insurance. Local public adjusters are also helpful resources for these purposes. Keep in mind that, should you hire a public adjuster, Tennessee state law caps their fees for residential loss claims at 15% of the total loss amount.

The team at SERVPRO is also committed to coordinating with you and ensuring that you stay in the loop regarding cleanup and restoration. Technicians can aid in the documentation process, which can bolster your proof of loss claim. This crew also maintains close contact with your insurance adjuster to ensure that cleanup is done per your policy as well as local and state regulations.

How Does SERVPRO Remove Water Damage from Knoxville Homes?

SERVPRO technicians take a multi-pronged approach to water damage. A pipe leak under a hardwood floor that is saturating the floorboards, for example, requires more than drying with air movers and dehumidifiers to ensure that your flooring is successfully restored.

  • Water removal tools like extraction wands accelerate the drying process hundreds of times without the risk of secondary water damages from air moisture.
  • EPA-registered antimicrobial solutions aid in the remediation of mold while controlling water damage odors.
  • Floorboards experiencing warping or cupping from water damage can often be cleaned, repaired, sanded, and prepared for refinishing to save on replacement costs.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville also provides a suite of other restoration services that include, but are not limited to:

  • Flooring repairs for marble, tile, carpeting, and linoleum.
  • Restoration for furniture, electronics, documents, and fine art.
  • Roofing, plumbing, HVAC, and dry cleaning services.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, Faster To Any Size Disaster. Call (865) 862-8907 to have an emergency-response crew at your home within hours of your initial contact.

Which Companies Help Residents with Water Intrusion?

10/13/2020 (Permalink)

SERVPRO team members standing in front of SERVPRO restoration equipment at warehouse Meet some of our team members. We are ready to meet any water damage emergency needs that you have.

SERVPRO is Knoxville Based and Ready to Help with Water Damage Repair in your Home

How does water impact a structure?

A water intrusion event can affect the structure of your Knoxville home. These effects are twofold. The first is by absorbing into building materials and weakening them. Sagging or warping is a vital sign of a weakening structure. Some materials, such as multi-ply woods, may begin to break apart or visibly bend. The second issue with water intrusion is mold growth. Water contains microbes that can spring to life in the presence of organic materials, moisture, and warmth. Conducting responsible property repair then must cater to both these aspects of water intrusion. SERVPRO technicians can dry your structure while controlling indoor humidity and temperature to prevent mold growth.

Is hot air necessary for drying a structure?

Higher temperatures boost the amount of moisture that the air can hold and are an essential part of water damage repair in your Knoxville home. However, sometimes temperature controls may be inefficient. For example, a wet garage may have insufficient insulation to hold temperature and running heating equipment for long sessions could be cost-inefficient. While air-movers can provide a short, sharp supply of hot air, these equipment are less useful when drying semi-porous materials like concrete or lumber. SERVPRO technicians can opt to use desiccant dehumidifiers in the property, which function efficiently in cold temperatures. There are many factors that a technician considers when restoring your home. Pre-testing and monitoring are essential methods in putting together a drying strategy.

What occurs during a pre-test of a wet property?

  • Technicians identify various building materials and consult on the best equipment, methods, and options for drying.
  • Penetrating and non-penetrating moisture meters can help restoration technicians understand how much water materials absorb
  • Site-specific factors are noted during a pre-test to ensure that the drying strategy is suitable for your home's architecture and assembly.

Is property repair worth it?

When a structure becomes wet, it may be tempting to consider replacing large amounts of building material or contents. No matter how bad things look, restoration techniques often return a home to its preloss condition. In general, cleaning or drying materials in the house is cost-efficient, whereas replacing them may become expensive. Restoration is generally far less inconvenient for a homeowner than demolition and re-installation, creating noise and taking significant time to order replacement materials. Using a bullet-proof drying and cleaning strategy generally offers a solution that causes the minimum homeowner inconvenience.

What are the expensive aspects of water repair?

  • Resurfacing or refinishing some or parts of the home which take significant time for layering and installation
  • Controlled or uncontrolled demolition and packing, hiring dumpsters, and disposal of large amounts of mortar, drywall, or plaster
  • Replacing construction materials entirely. Especially for more expensive, resilient materials like tiles or marble constructs

When does replacement outweigh restoration?

It is not always viable to return a water damaged Knoxville home to its preloss condition through cleaning and drying the structure and contents. Often materials or contents that have long-term water exposure require replacement. Equally, cheaper items that are readily available and relatively easy to install can usually be replaced. A carpet pad, for example, can be dried and cleaned. However, these are typically made from sponge or polypropylene, which is an inexpensive material to place. SERVPRO technicians often stock carpet pads alongside drying equipment and cleaning equipment since, in many restoration services, these parts of the floor assembly are replaced. Replacing a carpet pad can extend both the carpet and the subfloor's life, making it an excellent example of when replacement outweighs restoration.

What is the impact of water on concrete floors?

  • Steady absorption into the concrete which can lead to cracking
  • Powder staining on the surface of the concrete
  • Mold and microbial growth which can expand and lead to exponential damages

Can restoration costs get out of control?

The water damage restoration cost is generally fixed in an estimate verbally produced during an initial inspection before receiving an adjuster's confirmation. There are rare circumstances when complications arise while restoring a property. These complications generally occur in older buildings when potentially harmful materials are present such as lead-based paint or asbestos. Lead and asbestos dust can be hazardous if inhaled. The S500 from the Institute of Inspection, Cleaning, and Restoration Certifications (IICRC) recommends that technicians avoid disturbing lead or asbestos in a property. It may be necessary to use a qualified abatement professional in these circumstances to lengthen the timespan of restoration.

Bringing back your home to its preloss condition is a professional job. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 now.

The Necessary Equipment to Restore Your Knoxville Home

4/24/2020 (Permalink)

SERVPRO drying equipment We use high-powered equipment like air movers to dry the wet surfaces.

Where to Seek Water Damage Restoration for Your Knoxville Home after a Plumbing Leak

Leaking pipes are a major cause of water damage in homes. Water pipes may seem watertight, durable and airtight on the surface, but excessive shock and pressure can ruin them. Construction-related activities can ruin water lines and cause hard-to-control gushes that can flood your home quickly. 

When you notice water damage in your Knoxville residence, it is essential to hire professionals who offer water cleanup services immediately to prevent additional damage and accidents. Porous materials like carpets, upholstery, and insulation usually sustain the most significant water damage. Unsealed cement and drywall are the other porous materials, which can degrade because of exposure to water. If these materials are exposed to water for too long, you must replace them. 

Shutting off the water source is the first step in the cleanup process. The professionals at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help you restore your property to its pre-water loss condition. We can arrive at your home soon after receiving your call and assess the destruction. Our technicians can then take the right steps to remove any standing water, dry the affected areas, and deodorize your home to eliminate bad odors. 

We use high-powered equipment like air movers to dry the wet surfaces. Air movers promote fast drying of surfaces like walls and floors by aiding the circulation of air in the entire indoor space. The air that has touched a saturated material like a carpet has high humidity. Air movers introduce air at the surface level, replacing the highly saturated air with drier air to improve evaporation. We place the appropriate number of air movers on the affected areas to create airflow across the wet surfaces. 

Our SERVPRO technicians also use commercial dehumidifiers to eliminate excess moisture from the air, which can contribute to mold growth. Dehumidifiers come in non-ionizing and ionizing models and a range of sizes. We can also use air scrubbers to help restore sanitation and cleanliness in your home by eliminating the musty smells linked to water damage. 

If your home has water damage caused by a plumbing leak, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help you to handle it. Contact us today at (865) 862-8907 for fast restoration. We have the equipment and expertise to make the damage seem “Like it never even happened.”

Click here for a list of attractions and museums you won't want to miss when you are in town.

How Do You Avoid Secondary Damages When Dealing with Water Damage in Your Knoxville Home

4/20/2020 (Permalink)

flooded room with curtains We can eliminate the moisture to make it “Like it never even happened.”

Guidelines to Handling Water Damage in Your Knoxville Residence

Dealing with a mishap like water damage in your Knoxville home is frustrating, overwhelming, and time-consuming. Water ruins the materials used to construct houses and personal possessions quickly, and if not mitigated, the destruction can be permanent. SERVPRO provides emergency water damage restoration services to prevent secondary damage to the walls, floors, furnishings, and ceilings, among other parts of a home.

Many things can cause water damage in your Knoxville property, including burst pipes, overflowing bathtubs or sinks, and damaged appliances. When water invades your property, acting fast can prevent the situation from getting out of control.

To help control the extent of the destruction that water can cause, you can use the following DIY water removal tips:

  •     Move furniture from the affected area to a well-ventilated room.
  •     Remove as much of the standing water as possible using a wet/dry vacuum.
  •     If the water has soaked your carpets, steam clean them. You can rent a steam cleaner at a home improvement store if you do not own one. If the carpets are severely damaged or have a putrid scent, contact professionals to clean, dry, and sanitize them.
  •     Bacteria can thrive after a water intrusion incident. Therefore, sanitize all the affected areas using disinfectant cleaners.
  •     Ventilate your home by running fans, opening windows, and using a dehumidifier non-stop for 3 to 4 days to prevent mold growth.
  •     After your home dries out, apply a product that inhibits mold infestation to all affected areas. You can find such products in home supply stores, grocery stores, and some hardware stores.
  •     Confirm that furniture is dry and free from mold before you move it to its original location.
  •     Use desiccants like calcium oxide and silica gel to remove moisture that could remain in furniture fabric.

You should not underestimate the importance of drying your home entirely after a water loss problem. If any moisture remains, it can lead to mold growth, which can cause health effects. It is advisable to seek the help of SERVPRO franchise professionals, especially if water has pooled on carpets, walls, and furniture.

Our crew can use thermal imaging equipment to determine the water’s path throughout your home. We can identify the areas affected by moisture. Our technicians have advanced drying equipment that can remove surface water, free water, and bound water. Surface water is liquid moisture on a material’s surface, while free water is the liquid moisture a material has absorbed. Bound water is the moisture that wood materials have absorbed and has become chemically bound with the wood. Bound water takes longer to evaporate when compared to free and surface water. We can heat damp materials to increase the rate of evaporating bound water.

To prevent further water damage in your home, you need to ensure that moisture deep within floors, walls, and contents is thoroughly removed. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 for help. We can eliminate the moisture to make it “Like it never even happened.”

Click here for more information about the city of Knoxville.

How Flooding Causes Long Term Damage to Your Knoxville Property?

4/14/2020 (Permalink)

Living Room We are here to help restore your property to preloss state. We’re Faster To Any Size Disaster.

Preventing Long-term Issues Following Flood Damage in Your Knoxville Property 

It takes a few minutes for a flood to cause severe damage in a home. While it is possible to fix most of the issues quickly, flooding incidents in Knoxville can have long-term ramifications. One of the common issues that crop up is mold infestation. A pungent odor that does not go away even after cleaning up the affected areas is also another common issue. Through our professional restoration services, we help restore homes to their preloss state, preventing any long-term problems. 

Understanding what aspect of the incident is likely to cause long-term problems after flood damage in your Knoxville property is the first line of defense. Leaving some traces of water within the property after the incident is one way to create future problems like mold, rot, and other forms of material deterioration. Proper scoping helps our SERVPRO technicians establish the presence of water or moisture in concealed areas of your home. We stock different equipment in our trucks to help establish this, including: 

Contamination is a serious threat after a flooding incident and if not address can affect the health of the occupants long after the incident. Floodwaters contain different contaminants, including biohazards such as raw sewage, pesticides, fuel oils, and other chemicals. The contaminants penetrate different porous materials in the house where they might continue posing a threat even after cleaning. Our SERVPRO technicians help prevent this by removing all porous materials, including carpets for disposal. 

In the haste to restore property after flooding, it is possible to create more problems. One such problem is drying wet materials too fast. This issue mostly affects wood because exposure to water causes swelling. Therefore, drying wooden materials too fast can lead to cracking, warping, and buckling other similar permanent damage. When drying your property, our SERVPRO technicians calculate a drying goal determining the right number of air movers and dehumidifiers to use for balanced drying. 

The problems you face due to flooding in Downtown Knoxville, Rocky Hill, and Sequoyah Hills should be temporary. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to help restore your property to preloss state. We’re Faster To Any Size Disaster.

More about Knoxville.

What are Some of SERVPRO's Water Drying Techniques?

4/13/2020 (Permalink)

SERVPRO drying equipment We are ready 24-7 to dry out water damaged properties.

How SERVPRO can help dry your home after water damage

If a problem takes place and your Bearden home happens to suffer from an indoor flood, many steps get taken to remove moisture. Too much moisture inside your house can ruin contents or building materials. If moisture is left unattended, it is possible that mold growth occurs. 

Mold Prevention after Water Damage

To prevent mold from developing inside a building the water must get extracted and then dried out. SERVPRO’s water damage technicians in Bearden get trained in using the industry’s best extraction and drying equipment. Whenever moisture becomes an issue, we use specialized equipment to extract all water out of materials such as carpet and upholstery. 

After any standing water gets pumped out and we use our extraction tools on your furniture and carpet, we start the drying process. Any time we dry out a structure, our goal is to return moisture levels to preloss conditions. We accomplish drying by speeding up the natural evaporation process. 

Typically, when drying out a building, we use a combination of air movers and dehumidifiers inside the affected area. The job of the air movers is to push air into a circular motion. As water evaporates from wet materials, the air next to the surface becomes saturated with water. The air movers push away the wet air replacing it with warmer, drier air. 

After wet air gets removed from surfaces, it gets pushed into the center of the room. Dehumidifiers then suck in the moist air and remove the water from it in liquid form. The dehumidifiers then exhaust out warm, dry air for the air movers to use to push around the area. 

The ratio of air movers to dehumidifiers must be balanced for the drying process to get completed correctly. If there are too few air movers to dehumidifiers, the drying process does not happen as quickly as it should. Having too many air movers to dehumidifiers can cause secondary water damage

Water can take three forms when it becomes misplaced in a Bearden, TN home. In attics and basements, as well as on roofs and gutters in the winter, ice can form in the coldest parts of the home. Inside, liquid water can show up in small drops from a minor leak or a flood. Either of these can bring about conditions where humidity in the air dramatically increases.

When a situation arises in a Bearden home involving misplaced water, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville specialists expertly perform the needed services to restore the home to its preloss condition quickly. We also perform the work needed to ensure that similar incidents become much less likely to occur again in the future.

Our Green Fleet arrives Faster to Any Sized Disaster, complete with the water removal equipment and ready to begin extracting the water causing harm to your home and your family's possessions. Water damages anything within reach, and that reach includes anything within your home's entire space. Because humidity travels everywhere, no place remains entirely off limits.

When water comes from situations in the upper areas of your home, either from ice dams on your roof or an upstairs bathroom's leaky tub drain, water can seep downward and affect anything along the way. You can see the effect of floods and broken water pipes much more quickly, but both can cause extensive damage to your residence. We use hygrometers and other devices to locate the water in whatever form it takes, so we see exactly where to concentrate our efforts.

After pumping out the water wherever it collects in more than a few inches, we begin using other kinds of extraction equipment. We use different methods, according to IICRC standards, to re-establish normal levels of moisture and humidity inside your home. Almost everything contains some moisture, but excessive amounts can become a problem quickly. We compare readings taken inside your home of water-saturated materials to known and accepted amounts listed for those same items.

Then we use different machinery and equipment to eliminate the water and check for damaged areas that require further attention. Some materials sustain damage rather quickly, and these can cause problems when we do not replace them. However, our rapid response helps keep this to a minimal amount.

Our IICRC certified technicians use their experience and knowledge to determine how many dehumidifiers and air movers to put into an area. For professional help with drying up moisture, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 24/7.

For data on the neighborhood Bearden in Knoxville, TN click here.

How to Handle Water Damage in Your Knoxville Property

4/6/2020 (Permalink)

Water shooting out of broken main Water damage is insidious, because long after you have cleaned up the mess, there can still be damage lurking behind the scenes that you can't see.

Dealing with water damage 

Knoxville water damage is insidious, because long after you have cleaned up the mess, there can still be damage lurking behind the scenes that you can't see. That's why it's extremely important to do a proper job of water damage repair to restore the damaged space to its previous condition.

Stop the source of the water

Before you start cleaning up, make sure the source of the damage has stopped. If the problem is man-made, such as a burst pipe, make sure the source of the water is shut off. If your water damage was caused by an act of nature, such as a flood, make sure the rain has stopped and the flood waters have receded before starting your cleanup.

Remove the water

You need to get the water out of your flooded property as soon as possible. If you have a floor drain, this can occur quickly, and you may not have to do much work. But more than likely, you will need to get rid of the water using a pump or wet/dry vac, depending on how much there is.

Drying the property and contents

After you get the water removed, you must dry out the space as soon as possible. Ventilate the room as much as possible and bring in fans to move the air around to help dry things out. After running fans for at least 24 hours, feel walls, floors and ceilings to see if they feel damp. Once they feel dry, bring in dehumidifiers to suck out remaining moisture. Before moving on to restoration, use a moisture meter to check for any hidden moisture in wood and drywall.

Damage restoration

Once the space is completely dried out, you can move on to the task of water damage repair. The first thing you should do is to remove anything porous that was immersed in water. This includes carpet and padding, mattresses and upholstered furniture. You also should remove drywall that got wet. If your moisture meter shows that water remains in wood studs and flooring, you will have to remove those items to prevent the possibility of mold. Items that can be machine washed, such as clothing, towels and small rugs, can be kept. Ensure the space is completely free of moisture before re-installing drywall and flooring.

Water Damage Restoration

Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

  • Flooding caused by severe weather
  • Plumbing leaks
  • Sink, bathtub or toilet overflow
  • Sewage backup

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is here to help you accomplish restoring your home to a pre-accident condition with the latest in water removal technology and qualified, skilled professionals. Call us at any hour of the day or night, 365 days a year, at (865) 862-8907.

Does Water Damage Cause Odor?

4/6/2020 (Permalink)

SERVPRO Offers Equipment and Methodologies for Controlling Offensive Scents

Water damage invading and settling into your home is trouble all on its own, but when it brings smells along, it gets even worse. Downtown Knoxville is known for its high humidity, and that humidity can cause damage to the structure of your home if left unchecked. Along with that damage can come unpleasant smells, such as mustiness. One of the first indicators that there might be water damage in your home is the detection of an odor. Luckily, help is never far when this particular situation strikes.

Here at SERVPRO, our technicians are trained to do more than just dry your structure in Downtown Knoxville when water damage becomes a problem. We are also skilled in removing unpleasant odors that come hand-in-hand with water damage. Most often these scents have a source of one kind or another. However, if the smell is musty, it is often an indicator of mold. In fact, the high humidity that comes in the area is a perfect breeding ground for mold, as it brings constant moisture into your home. 
SERVPRO can inspect for mold and rid your home of the odor attached to it. We can also dry out all the areas that are a problem and get them back to a level of dryness that is acceptable. We often choose to implement the multiple methods approach to combat the odors, which means using more than one. One such method is employing thermal fogging to neutralize odor-causing compounds. Another option is to use air scrubbers with HEPA filtration to capture airborne particles and mold spores. It can be these airborne particles that cause the foul odors attached to water damage and using this technique can leave your home odor free. Afterward, we can completely dry out everything in your home and make you feel "Like it never even happened." 

Not Only Does Water Damage Cause Odor But Can Ruin Floors

Perhaps one of the most discouraging sights a Knoxville homeowner sees after excessive water enters living areas is damage to hardwood floors. Regardless of the source of the moisture, if enough is present, it eventually spreads across the floors of your home. Although properly installed and finished hardwood is resilient if the spill or leak is mopped up quickly, more extended exposure can swell and distort the organic fibers of the floor. We have strategies that prevent further damage and can ready the surface for restoration.

The source of water damage to your Knoxville hardwood floors can vary, from overflowing tubs and sinks, leaking aquariums, rain blown in an open window, plumbing fails in nearby walls or a host of other reasons. Vigilance on the part of the homeowner in cleaning up occasional spills and a call for professional help when a more significant water event occurs is critical. The faster our well-qualified water remediation crews respond, the more likely your hardwood floors recover successfully from water damage.

When we arrive, the crew chief assesses the situation, noting the ingress point of the water and the migration pattern of the moisture across the floor. SERVPRO uses sensitive moisture meters to map out the areas of damage and to establish a baseline as we determine the drying goals for the flooring. Hardwood typically lies over at least one type of subfloor which can contribute to unresolved and continuous water damage if we do not address its drying as well. 

SERVPRO technicians employ extraction equipment always available on our service vehicles to remove standing water. We use pumps for water deeper than two inches, and truck-mounted wanded extractors for residual, non-absorbed moisture. After the surface is clear of water, we move to advanced technologies such as drying mats to remove the moisture saturated inside the planks and in the subfloor. 

Drying mats permit multiple and customizable configurations best designed to remove the water fast and in the areas targeted by our metered readings. Hoses concentrate pressurized air over panels adhered with an airtight seal on the water damaged expanses. The water from all flooring layers suctions out as the system works. SERVPRO employees train extensively on how to operate the drying mats, adjusting and adapting the configuration as the drying progresses.

Water damage brings all kinds of problems with it, but no matter the issue, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville knows how to fix it. Do not wait, call us at (865) 862-8907 and let us get your home back to normal as fast as possible. 

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Stages of Water Damage to Knoxville Hardwood Flooring

4/2/2020 (Permalink)

Water on wood floor We understand the need for rapid response and restoration to minimize the loss of your property. Call us right away we are available 24/7.

Thorough Water Damage Restoration in Your Knoxville Home Can Prevent Further Damage

Water damage does not reach an irreparable point all at once, and that is what makes a prompt response to Knoxville homes during these emergencies so critical. Our SERVPRO professionals can establish drying practices as soon as we get our team on-site, allowing us to better slow and stall the migration of water through sensitive, porous materials. Hardwood flooring might not instantaneously absorb damage, but once it does, it can be challenging to remove.

Determining the severity of this water damage to Knoxville flooring hinges on the use of surface moisture detectors and probing moisture meters. These two tools can give an accurate depiction of damp pockets in the wood planks and the concentration of this present moisture. Water damage affects wood plank flooring in three distinct stages beginning with the initial exposure.

Surface Water 

Our SERVPRO team can work to keep water damage contained to this stage. In this initial phase, water has absorbed minimally into the finished flooring, and nearly all of the moisture exists above the surface. This damage is accessible to wet-vacuums, extractors, and most readily addressed with direct airflow by properly positioned air movers and dehumidifiers. On the surface level, there is often no pressing threat for needing tear-out and reconstruction of the flooring.

Free Water

An intermediate stage where water has penetrated the surface of the wood flooring and gone into the individual planks. Cellulose, which can vary based on the wood species used in the flooring type, can begin pulling standing water or moisture into the material. In the earliest stages of this absorption, free water can get removed with the application of drying mats or tenting. In some cases the planks can be inspected and also treated from below if they are installed in a crawlspace foundation. This process can also dry wet floor joists, beams, and columns while protecting against microbial growth.

Bound Water 

If water stays in the planks for longer than a day or two, free moisture can turn into bound water. In this phase of damage, trapped water bonds with the molecular structure of the wood and alters its composition. This stage of damage distorts, swells, and disfigures the planks affected. At this point, it is necessary to remove damaged flooring and reinstall it after drying completes.

Protecting your flooring means reaching out to our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team as soon as water losses happen. Give us a call anytime at (865) 862-8907.

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We Are The Right Choice In Knoxville For All Your Water Damage Restoration Services

1/13/2020 (Permalink)

One of our hardwood mat extractors working to dry these hardwood floors We have state of the art equipment like this hardwood mat extractor to restore your home after a water damage strikes. We are one call away, 24/7.

Restoring Knoxville Kitchen Cabinets After Water Loss Incidents

Many water loss incidents occur in the kitchens of Knoxville homes. Not only does this room serve as a destination for plumbing moving through the walls of the structure, but there are also water-fed appliances and fixtures in this area that could fail. In nearly every scenario, the base cabinets and even hanging cabinets can become exposed to this migrating water. Drying out these structural elements is not always simple and straightforward, however.

In many situations, our SERVPRO professionals must determine if the water damage in Knoxville homes has exceeded the threshold of what is salvageable before attempting to dry and restore damaged items like the cabinets. Salvageability hinges on several factors, including the type of material involved, the finish on the cabinets, the length of exposure, and present aesthetic concerns. The more knowledgeable we are about the damaged cabinets, the more we can maximize our drying efforts with the right equipment.

If cabinets are solid wood, it is often cost-effective to determine the possibility of drying out these structural elements instead of removing and replacing them. A non-penetrating moisture meter can give our SERVPRO team an idea about the presence of moisture trapped inside of the material. Even when water exists, it is not impossible to dry out these damaged areas.

Laminated and engineered woods can quickly show physical signs of water exposure. Once swelling or delamination begins, it is impossible to restore installed cabinets. The only remaining solution is to remove these compromised elements and reinstall new units in their place. Centrifugal air movers and dehumidifiers working together can eliminate surface and free moisture within the material if no physical water damage is present.

Our professionals always have a mentality to restore before replacement, but that is only when it is most cost-effective to do this. We can determine the damage to fixtures like cabinetry and work to preserve these elements when possible. Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team can help whenever water loss incidents occur by calling (865) 862-8907.

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The Truth Behind Water Damage Remediation in Knoxville

7/23/2019 (Permalink)

Water damage can arise from all sorts of places. Call the professionals at SERVPRO today for remediation assistance.

Water Damage Experts From Knoxville Talk About Ways You Can Help Prevent Mold Growth

If a pipe leaks or an appliance breaks inside your Knoxville townhouse, the moisture can ruin many of your building materials and contents. Primary water damage occurs when items come into direct contact with moisture. For example, when carpets get saturated, the glue can loosen, and the backing can separate from the fabric. If things stay wet elevated humidity levels, wet materials, and mold can cause your property secondary issues. 

Whenever our SERVPRO team restores water damage in Knoxville, we conduct procedures to prevent secondary problems from taking place. We remove and dry out your wet contents so that the moisture cannot affect previously dry building materials. We can set up dehumidifiers to remove moisture in the air so that vapor cannot create issues in unaffected areas of the townhome. To prevent mold growth, we can apply antimicrobials and dry out organic substances in less than 48 hours. 

Any time organic materials get wet, our SERVPRO team does whatever we can to prevent fungal growth because mold can cause health effects. However, if you are dealing with a small moisture issue, it is possible for you to take steps to inhibit the development of fungi. Whenever any of your building materials that are paper or wooden get wet, it is wise to clean up the water the best you can with a mop or a rag. 

If you have a wet/dry vacuum, you can use it to suck up moisture in your carpet or furniture. After you have cleaned up as much liquid H2O as you can, move around furniture in the wet area so that damp items can get air. Once you have the wet areas exposed, set up any fans, you have to create air circulation. If the humidity outside is not high that day, then you can open up windows to help speed up drying. After everything in your house is dry, it is wise to rent a carpet cleaner and clean any places where your floors got wet. 

If items inside your townhouse in Fort Sanders, Bearden, or Lyons View ever get wet, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 whenever you notice moisture. 

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We Use High-Powered Equipment Necessary In Knoxville Water Damage Restoration

5/16/2019 (Permalink)

The extent of the water damage may require significant material resources and the trained crews to operate them. We are prepared on all fronts.

Where to Seek Water Damage Restoration for Your Knoxville Home after a Plumbing Leak

Leaking pipes are a major cause of water damage in homes. Water pipes may seem watertight, durable and airtight on the surface, but excessive shock and pressure can ruin them. Construction-related activities can ruin water lines and cause hard-to-control gushes that can flood your home quickly.

When you notice water damage in your Knoxville residence, it is essential to hire professionals who offer water cleanup services immediately to prevent additional damage and accidents. Porous materials like carpets, upholstery, and insulation usually sustain the most significant water damage. Unsealed cement and drywall are the other porous materials, which can degrade because of exposure to water. If these materials are exposed to water for too long, you must replace them.

Shutting off the water source is the first step in the cleanup process. The professionals at SERVPRO can help you restore your property to its pre-water loss condition. We can arrive at your home soon after receiving your call and assess the destruction. Our technicians can then take the right steps to remove any standing water, dry the affected areas, and deodorize your home to eliminate bad odors.

We use high-powered equipment like air movers to dry the wet surfaces. Air movers promote fast drying of surfaces like walls and floors by aiding the circulation of air in the entire indoor space. The air that has touched a saturated material like a carpet has high humidity. Air movers introduce air at the surface level, replacing the highly saturated air with drier air to improve evaporation. We place the appropriate number of air movers on the affected areas to create airflow across the wet surfaces.

Our SERVPRO technicians also use commercial dehumidifiers to eliminate excess moisture from the air, which can contribute to mold growth. Dehumidifiers come in non-ionizing and ionizing models and a range of sizes. We can also use air scrubbers to help restore sanitation and cleanliness in your home by eliminating the musty smells linked to water damage.

If your home has water damage caused by a plumbing leak, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help you to handle it. Contact us today at (865) 862-8907 for fast restoration. We have the equipment and expertise to make the damage seem “Like it never even happened.”

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Our Certified Technicians Are Prepared To Restore Your Knoxville Home After You Experience Water Damage

5/15/2019 (Permalink)

We are prepared for any water damage cleanup job big or small. We are available 24 hours a day, 7 days a week so don't hesitate and call us.

Need Help with Water Cleanup in Your Knoxville Home? Call SERVPRO!

Flooding and water damage is always a source of concern for homeowners. Whether caused by a leaky pipe, faulty faucet, or natural events, flooding can destroy flooring and ruin carpeting. Our professionals have the ability to assist you with water cleanup to help prevent damage.

If you find flooding in your Knoxville home, you need our water cleanup services. Our IICRC certified technicians are experienced in cleaning up water while also mitigating primary and secondary water damage to your home. Time is of the essence when flooding occurs in your home. With enough time, moisture can damage carpeting and eventually make its way into sealed hardwood floors. Water can delaminate carpets and swell hardwood floors if left unchecked. Professionals from SERVPRO have the tools and equipment to help prevent damage from occurring.

If large amounts of flooding have occurred, our workers can use large pumps to remove water from your home. When the bulk of the water is removed, we use moisture meters to detect the moisture content of materials in your home. If we detect high levels of moisture content in your flooring, we will begin the moisture removal process. SERVPRO technicians can use air movers to evaporate moisture from your flooring and into the air. To prevent secondary damage from occurring in your home, we can set up dehumidifiers to remove excess moisture from the air. Water damaged carpeting may have to be removed and replaced with the use of carpet tools.

Once the moisture removal process is complete, we can use deodorization equipment to treat unwanted odors that may stem from flooding.

If you need assistance with water cleanup, then SERVPRO of Rocky Hills/Sequoyah Hills/South Knoxville is here to help. We are available 24/7 at (865) 862-8907, so give us a call and we can make you feel "like it never even happened."

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Act Fast And Call SERVPRO For Professional Flood Damage Restoration In Knoxville

3/8/2019 (Permalink)

We have equipment waiting to handle your water damage restoration job big or small. We are available 24/7 so don't hesitate and call us right away.

Water Removal and Restoration for Your Knoxville Residence

If you’ve accidentally left your bathtub faucet running in your Knoxville home, you know the kind of damage that can ensue. Whether it was only for ten minutes or five hours, the amount of cleanup needed needs assistance from professionals.

Needing water removal services for your Knoxville home after an overflowing bathtub is not something to be embarrassed about, so don't hesitate to get help. We have the tools and training to help you clean up the mess and repair any damage, but the longer you hesitate, the worse everything is.

The first thing SERVPRO techs need to do upon arrival to your home is to assess the water damage done. Water that is two inches or deeper can then be removed with a powerful, truck-mounted pump. We remove as much of the water as possible to make the drying process faster. Moisture sensors are used to find any hidden moisture in the ceiling, walls, or floors. It is very importatnt that we don't miss anything since mold can start to grow if we do.

Industrial fans and dehumidifiers are used to complete the drying process. We monitor these machines each day and rotate them as necessary to shorten the drying time as much as possible. Once the affected area is completely dry and we have checked for mold, any repairs can be made. Drywall that has been soaked may need to be replaced, and any other structural damage is repaired.

We also use antimicrobial agents to disinfect and clean the area to prevent any mold from growing. Plus, to help alleviate your stress, we can talk with your insurance company to ensure you get the coverage you need.

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville understands that an overflowed bathtub in your home in Holston Hills, Bearden, or Fort Sanders can be quite overwhelming. However, we can clean up the mess for you and make it like it never happened when you call us at (865) 862-8907.

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When Your Bearden Home Experiences A Water Damage Disaster, Call The Experts At SERVPRO Immediately!

2/7/2019 (Permalink)

Reach out to us at (865) 862-8907 right away so we can help you avoid additional damage.

Water Damage Remediation For Your Bearden Home

Bathrooms can flood in Bearden homes, especially since there are several plumbing fixtures in them which can be the source of water spilling onto your floor. If you can’t prevent a flood in your bathroom, understanding the potential damage to your house, including the ceiling under your bathroom, is essential.

The first thing to do when you have water damage in your Bearden bathroom is to stop the source of the flooding. The problem worsens if you focus on just sopping up the water on the floor. If possible, close the overflowing fixture's water supply valves, or close the main water valve for your home. Then you can call the professional remediation specialists at SERVPRO to help you clean up the mess and repair the damage.

There are different areas and materials that SERVPRO technicians need to check when they arrive at your home. Moisture meters are used to find any hidden moisture. Drywall can become wet but not need replacing if it is caught soon enough. If the drywall is too saturated and starts to crack or fall, you could also have mold growth. In this case, our experts need to replace the damaged drywall and patch the hole in the ceiling.

Even if your ceiling didn’t get severely damaged, water most likely soaked a portion of the subfloor if the ceiling was wet. You might not see the damage, but it can pose a serious problem, which is why we also check the subflooring after water damage like this. If the floor joists weaken and warp from the water, or mold grows, the floor can fail and fall into the room below. Therefore, we take time to repair and dry out the subflooring to ensure your home is safe.

Of course, the best way to deal with water damage in your bathroom is to prevent any future accidents. Make sure you do some simple maintenance like clearing your overflow drains in the bathtub and sink, as they can clog up with debris over time.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can make it to your home in Lyons View, South Knoxville, or Rocky Hill quickly when you need help restoring damage after a water emergency. Reach out to us at (865) 862-8907 right away so we can help you avoid additional damage.

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Saving The University Of Tennessee Buildings Requiring Water Damage Restoration

9/12/2018 (Permalink)

The faster that you can secure the restoration experience of our SERVPRO professionals, the less impact water ultimately has on the structure.

Water Damage Restoration

As a caretaker or overseer of the University of Tennessee buildings and associated properties, you are likely to encounter many situations over the years which require immediate attention from dedicated professionals. While you do employ maintenance and custodial parties to maintain the upkeep on these facilities and living quarters, some disasters require more concentrated restoration efforts than this staff can produce.

While you can bring to mind many scenarios which introduce water damage to various University of Tennessee buildings and properties, this is a situation which requires you to act quickly. The faster that you can secure the restoration experience of our SERVPRO professionals, the less impact water ultimately has on the structure itself as it spreads and saturates materials throughout the affected areas.

In the understanding that water damage is time sensitive, our SERVPRO professionals work to live up to our claim that We’re Faster To Any Size Disaster. This statement means that we are available to help you through any emergency at any time of the day. You can count on our team to help you lessen the impact of this incident and work to identify the source of the damage and repair this where possible.

One of the things that you need to remember regarding the care of your facilities is that you are on a competitive playing field with thousands of other institutions. It is essential to provide a great atmosphere and show potential underclassmen the care and immediate attention that you provide to your buildings in the event of an emergency situation. The kind of atmosphere and environment that you can provide with the unfailing upkeep of buildings and structures makes an impression on its own.

While this university is one that works to stay modernized as much as possible, there are still many older buildings throughout the campus that the staff here look to preserve and save for many years to come. This approach begins with understanding the importance of professional restoration in the event of water damage, and knowing how SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville water damage specialists can save at-risk materials from irreparable damages. Give us a call anytime at (865) 862-8907.

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Water Removal in Knoxville

11/10/2017 (Permalink)

When water seeps into your basement, it is time to contact SERVPRO and enlist their help in drying out your home. Call today for a quick response.

SERVPRO Technicians Arrive Equipped to Eliminate Excess Water From Your Home

Homes in Knoxville have seen torrential rains this year. We saw record-breaking totals in the spring, to heavy rainfalls experienced in late summer and fall, after hurricanes made landfall in the gulf and continued dropping precipitation throughout the Tennessee Valley. When the sheer volume of rainfall threatens to inundate your home, you need a reliable water removal service.
Storm after storm soaked the ground around your home this spring, summer, and fall. Eventually, moisture seeped into the lowest levels of your dwelling. Water removal in Knoxville is a hard task for a homeowner to complete without professional help. We offer residents powerful equipment and skilled technicians to deal with the devastation of standing water in their interiors.
Water is not a benign substance when it fills up spaces in your home. Many building materials begin a devastating deterioration cycle after a soaking. Wood swells, absorbing the water and becoming distorted in shape. Metal rusts and pressed wood and paper products, commonly used as walls, ceilings, and trim, literally dissolve. As the structure of the building materials changes, they weaken and become unable to performs the jobs expected of them. Supporting walls bend, walls crumble, and flooring sags, warps, and buckles.
SERVPRO technicians are highly trained in the skill sets needed to remove all traces of excess water to restore the strength and integrity of waterlogged building materials. We start with a straightforward process -- pumping and extracting the standing water out of all the spaces in your home. Our pumps work even underwater, and high-efficiency extractors pull water out of carpeting, corners, and hidden recesses.
Expect our work crews to monitor moisture levels and use advanced scanning technology to locate water hiding behind walls and in the cells of cinder block foundations. All water must evacuate, or your home is at risk of secondary damage such as microbial growth. Once the standing and trapped water is removed, we move on to drying residual moisture out of the structure and contents of your home. Industrial strength air movers and dehumidifiers positioned throughout the flooded area continue to reduce moisture levels until the targets determined by our technicians are met.
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has years of experience in removing water from residences in the Tennessee Valley. Call (865) 862-8907 to schedule an evaluation of your water issues and to begin work on a plan that will leave your home “Like it never even happened.”
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Small Water Emergencies can Benefit from Water Removal Services in Your Rocky Hill Home

10/9/2017 (Permalink)

Some water that overflows can be contaminated. Contact SERVPRO to quickly help remediate the damage after water is found on your property.

Trained Professionals Will Tackle Smaller Problems Before They Turn Into Large Scale Damage

The dry state of a Rocky Hill home is what protects it from many different kinds of damage. Moisture of any severity can create situations that can, in turn, cause a fire, water damage, mold, dry rot, and other forms of structural damage inside your home.

To protect your home from these disasters, you should arrange for water removal services in Rocky Hill to make things right again. Doing so immediately after a washer overflows or a toilet backs up can save you from higher repair costs in the future. If highly absorbent materials such as fiberglass insulation or newer carpeting become wet, extracting the water often protects these from becoming so damaged they require disposal and replacement. If either of these become exposed to water for long enough periods of time, you can expect a costly bill for the replacement materials and labor required to install them.

At SERVPRO, our goal is to protect your home from these sorts of damages. One of the most common ways we do this involves removing the water that threatens your home. We use machinery and equipment that directly addresses the nature of the water that invaded your property. For standing water and flooded lower areas of your home, pump trucks stand ready. Elevated humidity in your attic that comes from poor venting practices receives monitoring and dehumidification. Regardless of the degree to which your home experiences water problems, we can take care of the situation professionally and resolve the problem, so your home remains protected.

After we finish the necessary water removal procedures, we spray areas that might foster mold growth. This spray protects your residence in these locations from both current mold spores and other microorganisms and future ones that might settle there later.

Calling SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 is the first step in protecting your home from invasive water. Our water removal services are tailored to the specific needs of your property and can make everything “Like it never even happened” quickly.

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How Water Removal can Clean Up and Protect a Home in Rocky Hill

8/27/2017 (Permalink)

When wallpaper and long drapes get wet, they need to be dried out quickly to prevent mold from setting in. Should you have damage, call SERVPRO.

Contacting Certified Technicians After a Water Damage Event in Your Home can Prevent Secondary Damages from Setting in

When an accident occurs inside a home, the confined environment often works against a homeowner. Water spilled on the floor, in any amount, can quickly evaporate, making the saturated area seem drier than it really is while at the same time significantly increasing the humidity in the air.
Homes might require water removal services in Rocky Hill for several reasons, from appliance's water lines to tubs and sinks to weather-related issues. While removing as much water as possible before SERVPRO technicians arrive is always recommended, waiting to call for professional assistance only allows damage to worsen.
Prompt attention to the immediate area can curtail the amount of damage sustained, but professional mitigation of the situation also protects your home in other locations. The additional moisture in the air from evaporated water rarely remains suspended permanently, however, and condensation on belongings or absorption of this moisture by porous items within your home can allow other, more costly problems to develop.
Once humidity has penetrated into an area, for example, behind the seams on wallpaper, that moisture becomes increasingly complicated and time intensive to extract. Water removal can prevent damage in the first place, and we use dehumidification and desiccant equipment for this purpose throughout affected homes. Our highly trained and experienced technicians received certificates from the IICRC in Water Damage Restoration (WRT), ensuring that your home receives the quality services it needs and deserves. Our goal is to restore damaged homes thoroughly, so everything is once again “Like it never even happened.”
To quickly dry out your home's saturated floors, our use of water removal equipment might include large pump trucks when standing water is present. Large air blowers and small heated pads increase the rate of evaporation. Handheld suctioning devices are useful for eliminating smaller pockets of water present. Dehumidifiers and air scrubbers remove moisture from the indoor environment before it has a chance to cause further damage.
Wherever walls and vertical structures, such as long drapes or decorative columns, are also saturated with water that has wicked upwards along their lengths, our air blowers can be directed specifically for each one, reducing the probability of water stains and color bleeding. When the air outside is less humid than the indoor environment, we allow windows to remain open, speeding up the process even more.
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is here to help you accomplish restoring your home to a pre-accident condition with the latest in water removal technology and qualified, skilled professionals. Call us at any hour of the day or night, 365 days a year, at (865) 862-8907.

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Removing Contaminated Water In A Water Damage Emergency In Rocky Hill

7/28/2017 (Permalink)

If your home has endured water damage from a pipe leakage or natural disaster, SERVPRO can help you remove the contaminated water.

Water Damage Emergency

When a flood or pipe leakage occurs in the house, water can penetrate into the wall cavities and create pockets of saturation. It can also spread to the furniture and other household items, contaminating them in the process. Detecting and decontaminating these areas usually requires professional help and sophisticated equipment such as moisture detection meters.

If your home has endured water damage from a pipe leakage or natural disaster, SERVPRO can help you remove the contaminated water. With many years of experience, SERVPRO has the tools and experts to respond quickly to your water damage emergency in Rocky Hill. We understand that speed is crucial to prevent greater damage and costly repairs.

The first part of the decontamination process is eliminating any hazards on the site. SERVPRO technicians are very keen on safety, adhering to IICRC recommendations in water damage restorations. We post appropriate signs on the site and use the necessary PPE (personal protective equipment), including full body suits, boots, eye protection, and respirators.

We begin the procedure by spraying an EPA-registered disinfectant on the contaminated parts. Containment may be necessary if there is a possibility of spreading to unaffected areas. Silt and debris can also be hazardous if they contain such materials as lead or asbestos. To remove these items, we may use rakes and shovels to ensure that the area is clear.

If the water damage was severe, chances are it affected the carpets and floor as well. SERVPRO technicians use extractors to remove excess water from these areas during the decontamination. In some cases, the contents may be too damaged to be restored. Our technicians can perform tests and determine which ones need to go.

If black water is the source of the contamination, it may be necessary to remove and discard both the carpet and pad. Our water damage specialists are trained to use special disposal procedures when dealing with contaminated pads and carpets. In extreme cases, we use pressure washers to clean contaminated structural components and EPA-registered disinfectants to disinfect the surfaces.

Next, we apply industry standard drying techniques to remove moisture from interior walls and hard-to-reach areas contaminated by sewage or rising water. Any debris on the job site is removed and disposed of properly. Once we are done with the cleaning procedures, we position air movers and dehumidifiers to accelerate drying.

Contaminated water is damaging both to your property and your health. As a locally owned business, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can respond quickly to deal with the water damage. Call us anytime at (865) 862-8907.

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Kitchen Flooding Requires Water Removal Tricks in Knoxville

6/26/2017 (Permalink)

Plumbing failure is a top reason for water damage in a home. Have your plumbing inspected regularly and call SERVPRO when you have damage.

SERVPRO Technicians Find All the Pockets and Grooves Where Water Hides in Your Kitchen and Causes Damage

Today’s appliances use water in many ways, requiring pipes that often nestle behind cabinets and within walls. If plumbing springs a leak or a pump or valve malfunctions, water builds up in areas without the homeowner being aware. Once the leak shows itself, pockets of water need extraction. SERVPRO has the techniques and equipment to complete the job.
Your ice maker and water dispenser are state of the art, but the complex of connections leaked over time between the main and the refrigerator. Reaching into a cabinet, you note items near the back are damp, and you discover some standing water that needs removal in your Knoxville kitchen. A call for one of our crews gets the water removal started and the investigation into the extent of the problem begun.
Professional water removal is crucial in this situation. SERVPRO technicians are tenacious in their search for all the water involved. Your home’s structure traps water between studs and under cabinets, and we have specialized moisture meters that find the water. We then use extractors and drying mats that pull all the offending water out, as any residual risks mold growth and other secondary water damage.
Once we remove the standing water, drying goals are established and a plan implemented. Air movers and dehumidifiers help, and we may remove cabinet kickplates over and even replace soaked wood if necessary. The floors and backs of cabinets are often made of pressed wood that deteriorates quickly and provides food for microbial outbreaks. Replacement of these components may make sense.
SERVPRO then arranges for repair of the plumbing, so the damage stops. Reassembly of the cabinets, repair of damaged drywall, and refinishing where needed completes the restoration. We are pleased to leave your kitchen looking just as it did preloss, ready to be enjoyed by you and your family.
You can count on SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville to handle even tricky water removal problems. Give us a call at (865) 862-8907 when plumbing woes surface and damage your kitchen.

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How Water Damage Can Spread Within A Rocky Hill Home

4/20/2017 (Permalink)

In Rocky Hill, homes can have water damage throughout their entire structure because water does not remain in one location.

Water Damage

Water is one of those substances that is needed by every living thing on Earth, and it is one of the most adaptable substances, as well. Taking the form of gas, liquid, or a solid, depending on its temperature, water can change from one state to another swiftly and easily.

In Rocky Hill, homes can have water damage throughout their entire structure because water does not remain in one location. A state of equilibrium is sought after, where water, as moisture, exists evenly distributed throughout any environment. When moisture evaporates and moves from one spot to another, this is part of that search for even distribution. Condensing onto another surface is also part of the process of achieving equilibrium.

While all of this is going on, water damage is becoming more extensive. Add to this that ice and snow on the roof can not only allow water to enter your attic but cause costly damage to the roof and the attic long before any damage is discovered in lower areas of the home.

There are many signs of water damage that you might find in your home, but almost all of them mean that the problem has existed for some time. This can mean repairs cannot wait, also. The sooner remediation of water damage begins, the better it can be for your home.

SERVPRO does more than remediation, repairs, and restoration. These and preventative measures can protect your home from future problems. Fixing the problem will not, alone, keep it from reoccurring again in the future. Making changes that allowed the water damage to exist in the first place is a huge step in making sure that repairs and restoration are worth the time and effort, as well as the money, put into repairing the damage.

Putting an end to water damage by knowing how it travels through your home, and the damage it can cause, are what we do best. When you have water damage, call us, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, at any hour of the day or night, at (865) 862-8907.

Water Removal Mitigates Damage

10/10/2016 (Permalink)

When Puddles of Water Are In Your Bearden Home, Call SERVPRO

SERVPRO Safely Extracts Water from Your Property

When you are dealing with water damage, taking immediate action is crucial. Tennessee has seen its fair share of strong storms, torrential rains, wintertime flooding due to frozen pipes, and other natural and in-home water disasters.
Water removal in Bearden, TN can take many different forms, and it is hard to be ready for every different type of water damage. SERVPRO can help you with any water removal or restoration needs you have, regardless of how it occurs.
The Color of Water
Being able to identify the “color” of the water that has damaged your home is an excellent piece of knowledge to have. Being aware of the three different types of water is useful when assessing your situation before calling professionals such as SERVPRO  for removing the water and cleaning up. It will also help you understand your situation as the water is being extracted. You will know what to expect a little better once the water has been pumped away.
The “colors” below are not referring to the actual color of the water, but the contamination and possible sources of these types of water damage.
Clean Water
There are instances in which the water that has invaded your home is considered “clean” by professionals. This is when an appliance leaks, a pipe bursts or rainwater enters your home from a roof leak. Luckily, this is typically the easiest type of water removal to accomplish because there are not many microbes living in the water.
The real danger is if this “clean” water is not cleaned up immediately or if it is not properly dried. Poor cleaning and drying can result in mold or fungus growth. This is particularly the case when carpets and drywall have been affected because they are porous materials.
“Gray” water is that which has been slightly contaminated. Gray water can be water that has been left untreated for a long time, as well as water that overflowed from a toilet tank (not the bowl) or washing machine. This type of water should always be considered gray because its source comes from the sewer system, or standing water that has collected contaminants over several days. It may simply be detergents from the washing machine. Microbes may be present, so before our SERVPRO restoration specialists arrive, protect yourself and do not touch the water.
This is the most hazardous of the three types of water damage. Black water is typically a result of sewage waste or a natural disaster causing groundwater intrusion. This type of water can include toxic materials like chemicals, microbes, bacterial diseases, and more. If your home suffers this type of damage, water removal is an absolute MUST and should be done immediately by professionals.
It is likely that a lot of your affected items in your home will be non-salvageable due to the types of contamination in this water. It is recommended that you do not touch this water, but leave the home and get to safety as you call water removal specialists.
Contact Us
Water removal is stressful, but knowledge relieves some of the unknowns involved. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907. Our professional technicians and specialists will answer all questions, respond to your emergency, and cooperate with your insurance company to expedite the service and mitigate your costs and losses.

Flood Damage To Campus Housing

8/29/2016 (Permalink)

Regardless of the type, all campus housing is vulnerable to flood damage.

Flood Damage Cleanup and Restoration

In a college town, there is every type of housing that you can imagine packed into a very small area. On campus housing such as dorm rooms are almost side-by-side with housing for senior faculty and administrators along with some fraternity and sorority housing as well. Off-campus housing is everything from single-family dwellings to duplexes and apartments; much of it built as close to campus as possible.

Regardless of the type, all University of Tennessee housing is vulnerable to flood damage. The Tennessee River is close by, and you can almost throw a rock into it from Neyland Stadium. Students in the upper-floor dorm rooms may not have to worry about river water, but they still have to suffer if a fellow student forgets to turn off a bathroom faucet and floods their floor and the ones below them. SERVPRO is ready to stop the damage from getting worse and to restore floors, walls and furniture to its former state.

If called in quickly, our rapid response team can remove standing water and prevent the loss of carpets, wood floors and even carpet padding. Our specialized equipment can also remove the water and moisture that damages furniture, forcing its replacement. This is critical for students that live off-campus and may be paying for their housing out of an already tight budget. We start by removing water left by the flood using a series of pumps and vacuums scaled to match each job. If the water levels have increased enough to compromise the power outlets and electrical system, we also have our generators to provide power for you. Once that is finished, we bring in our commercial dehumidifiers to draw excess moisture from the air and a specialized set of heaters that will dry out a carpet without burning or otherwise damaging the fibers.

Once the obvious damage has been taken care of, our trained inspectors will examine walls and floor trim to determine if there is further damage. Depending on the extent, our technicians may be able to draw out the moisture or recommend replacing drywall and trim that may be too soaked to be saved. If you are concerned recent flood damage or wish to engage one of our inspectors for a free, one time, preventive check, contact us today at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. You can quickly reach us at (865) 862-8907.

Knoxville Fire Damage & Water Damage Restoration

1/5/2015 (Permalink)

Water puts out fire but it also causes damages of its own

 Fire & Water Damage Restoration 

Both fire and water can cause untold damage to your home, office or belongings. There can be many causes of such damage. In some cases, the destruction is beyond repair. However, very often there are steps you can take to repair or restore items that have been affected by fire or Knoxville water damage.

Dealing With Knoxville Water Damage
Water damage can occur when there is a severe storm with torrential rainfall. Basements and other rooms low level rooms are especially vulnerable. Flooding, however, can occur anywhere if there is a burst pipe or other plumbing emergency. The first step is to take care of the immediate problem and stop the flow of water. This may require professional help such as a plumber or, in extreme circumstances, the fire department or other emergency personnel.

Once the situation is under control, you will want to take whatever steps you can to minimize permanent damage. After drying out the area as best you can, you will have to assess the damage and see what you can do to restore or repair your belongings. The following are some steps you can take. 

  • Drywall -If drywall has become saturated with water, it will need to be replaced. Otherwise it will bulge or possibly fall out, causing a potentially dangerous situation.
  • Mold and Mildew -These can cause health problems as well as unpleasant odors. There are treatments made to kill mold and mildew. If they are a serious problem, however, you will have to enlist professional help.
  • Floors -You may have to replace the subfloor and put in new tiles, linoleum or carpeting.
  • Books and Documents -There are technologies, such as vacuum-freeze drying systems, that can restore damaged paper items. You can find a reliable company that provides such services.
  • Dealing With Fire Damage
    As with water damage, it’s important to begin cleaning up and repairing fire damage as soon as possible. Waiting even an extra day can mean more significant, and possibly irreversible damage. The following points should be kept in mind.

  • When working in an area where a fire has occurred, make sure there is proper ventilation and always wear a dust mask.
  • Remove any items that are important to you from the premises as soon as possible. This may include quality furniture, documents and records or any type of valuables. You should find a safe temporary storage place for them.
  • Do a thorough cleanup of the room or office. This can prevent or reduce fire and smoke damage to walls, floors, furniture and other items.
  • To minimize permanent damage to the area, call a restoration professional who can assess the situation and give you an estimate on repair costs.
  • The best way to deal with water or knoxville fire damage will depend on the precise circumstances. In all instances, however, the sooner the restoration work is begun, the better your chances of successfully saving your property.

    When your Knoxville home is being threatened by water damage from flooding or leaks, SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville professionals have the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property.

    Our professionals have the equipment and experience necessary to handle the most challenging water damage and removal situations and are available around-the-clock.

    We concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water. 

    Contact SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Regarding Your Water Damage Emergency - (865) 862-8907

    SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville proudly serves Knoxville- Knox County, Sequoyah Hills, South Knoxville, Rocky Hill, Downtown Knoxville, and surrounding areas. 


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